I didn't see any announcements in the papers about this one. And I don't think Emirates announced it. Getting to the airport today, I notice a leaflet that says Silver Skywards members can no longer invite a colleague or other person to join them in the business lounge. The 'privilege' will be 'temporarily suspended'.
Why? Because "given the exceptional growth of Emirates Airline, our existing lounge facilities are not able to accommodate the current volume of visitors."
Well, it's nice to see EK confirming what most of us have known for months already - that the current lounge is totally unable to cope with the volume of users, particularly at busy times like the 7-8am rush - being confirmed. Wiser heads know to nip next door and use the DCA lounge.
But the answer, surely, is to expand the facility, by hook or by crook - not to simply fail to provide people with something that you have undertaken to give them. That's just reneging on the deal. That's really bad for the brand - particularly given a frequent flyer programme asks people to make a significant investment in their relationship to that brand.
And to first tell them at the check-in? That's just poor communications.