Sunday, 21 September 2008


So Sarah's been trying to find a taxi service in Sharjah that has taxis and a service. This is not easy. She stumbled across this site, which contains a number of pleas from lost voices out there on the Internet. They rather strike a chord for anyone who has to use the Sharjah (and, increasingly, Dubai) taxi services...

"Are there any Taxi's in Sharjah? They are either not visible or they refuse to take you to where you want to go because of the traffic problem in Sharjah. If the distance is too near, they lock their car's doors because it will mean that their income won't be enough. What is the purpose of the Taxi service then?"

The driver behaved as if he is not aware of any roads. He asked us to get down from the taxi and walk to find out the hospital. I told him that I will pay you any amount that is shown on meter. Since he could not speak English or Hindi/Urudhu or any alngauge legibaly it was very painful to listen his abuses."

"i gave 50dirhams and he gave 20dirhams change, i thought at first that he was just mistaken that 10dirhams into 20dirhams so i said : my friend, this is only 20dirhams i need 10 dirhams more but the taxi driver said NO it's like this because i will go back to sharjah and then i said how can be like this everyday i came by taxi with the same fare but they never charge me more, then he really doesn't like to give my 10dirhams change then i said ok then if u dont want just stay here and i will call the police when he know that i'm very serious finally he ok shut up and he give me the 10 dirhams change. i'm making this complain because i don't want other people to be victimize of this greedy taxi driver."

"I'm not sure whether anybody will read it or it can make any impact, but still I write it just to satisfy myself from the insult I felt when I tried to talk to your customer service no."

I wonder how indicative this is of consumer opinion in general? I rather think it is... no?


Mars said...

i had to have a nervous breakdown and start crying to get the taxi guy to take to sharjah :s

Abid said...

It is very indicative of general customer opinion, sadly.

Anonymous said...

Hi Alexander,
I've just totally guessed your email and sent you a note but I thought I'd leave a message here too in case I got it very wrong. I'm a UK-based journalist and would really like to talk to you about bloggy things and Dubai. Could you possibly contact me at (I apologise for the naff address! I just needed one quickly for these sort of purposes and my imagination failed me..).

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