I've just taken a 'phone call from a goon called 'Rob' from Dubai claiming to be building a database for British Airways of people who wish to subscribe to "BA's low price offers for Westerners and Europeans".
The colleague who passed the call to me, as most of my colleagues are, was Arab. And so wouldn't qualify.
I think Rob got a bit more than he bargained for when I lost the head with him entirely. That's a racist policy that would, assuming 'Rob' really was calling from BA, have British Airways hung out to dry in the UK media, let alone opened up to action under the Race Relations Act.
Sadly, when I asked to escalate, Rob put me on hold and then dropped the line. Because I'd have loved to have had a few more choice words with Rob's manager, too.
Only in Dubai...