Showing posts with label Retail. Show all posts
Showing posts with label Retail. Show all posts

Thursday 5 June 2014

Virgin Is Now Stocking Alexander McNabb Books. And I Am Glad.


When Olives - A Violent Romance first started to infest bookshelves around the UAE, the sales team at distributor Jashanmal making their rounds and proposing booksellers stock this finest of novels, it failed to appear on the gorgeous red displays at Virgin Megastores.

A few disappointed tweets from potential buyers down the line, I got in touch with Jashanmal who seemed to hint at a whiff of sulphur, something odd about the relationship between them and the Virgin book buying team. So I hit up Virgin directly and they said they'd stock the book but nothing appeared and more disappointed tweets followed. As the saga went on, between one thing and another, I had the feeling that the books team over at Virgin weren't particularly interested in being nagged by novelists. My emails eventually went unanswered and, frustrated, I finally threw it up as a bad job.

Beirut - An Explosive Thriller came and went, still failing to sully the carmine shelves of that most mega of MegaStores. When the Virgin books people tweeted for ideas of novels set in Jordan they could stock for a promotion, something like 80 people tweeted them about Olives - A Violent Romance. I sent them an email pointing this out and proposing they stock the book but still nothing happened. By now I accepted it was never going to happen.

Until a wee while ago when I was chatting with Virgin Megastore Middle East President Nisreen Shocair about something completely different. "By the way, are we selling your books?" she asked. I poured my heart out to her and she was as baffled a president as I've ever seen. "That's daft. The books team has changed since then, anyway. We'll fix it."

And so she has. I can confirm that if you wander into any Virgin Megastore over the weekend, Dhs60 clutched in your eager hand, you can buy lovely paperback copies of both Olives - A Violent Romance and Beirut - An Explosive Thriller.

Hell, push the boat out, buy one for a friend. Buy them as gifts for the family. Your Facebook followers. Go to town!

Shemlan: A Deadly Tragedy, you still have to buy online - paperback or ebook alike. But you never know - as the wee saga above shows - anything can and will change!

Monday 6 May 2013

The Passing Of Ocky White


The chances are very high indeed you've never heard of Ocky White and likely never will again. It's a relatively small independent department store located in the sleepy Pembrokeshire town of Haverfordwest, a town famous and notable for nothing whatsoever. Well, perhaps for being the nearest town to where my mum lives.

If self awareness is the key to success, by the way, being a department store that can't spell department store on its own website might hold at least part of the clue to the puzzle of Ocky's passing...

Ocky White originally opened its doors in 1910, a sort of Welsh version of Mr Selfridge without, perhaps, quite as much glamour. Its founder Octavius had his name shortened by the locals, presumably because it made it easier to compose limericks about him.

It's got all you'd want in a provincial department store. It's got a perfume section and a slightly brash gifts section, a glass and chinaware section and a kitchen section. Upstairs, there's lots of nice Windsmoor clothing and a men's department. It's got a cafe that smells of frying food and slightly seedy pasties.

It is a store steeped in tradition and therefore bound to fail. And fail it has.

The passing of Ocky White takes place this coming week with a sale starting Wednesday for invited guests and Friday for the 'hoi polloi'. As people flock to pick over the leavings of its failure, almost 50 staff will lose their jobs and Ocky White's will become another shuttered shopfront in a high street that is slowly collapsing into something you could use as the set for an Ulltravox video. Sorry, showing my age there.

The final nail in old Ocky's coffin was the out of town Withybush shopping development that brought Marks and Spencer to Haverfordwest (and, oh! the excitement!), lulled Boots out of the town centre and is now to see the opening of a branch of Dubai's favourite little corner of England, Debenhams.

It's hard to see what Ocky White's management could do in the face of this onslaught from major brands clustered around plenty of car parking in a low-rent out of town site. How can an independent retailer possibly compete with those massive supply chains and colossal buying power?

It could, of course, have modernised - thrown out all that old fashioned Windsmoor stuff and put together collections of stunning clothing and precious things, but you're really just pushing back at the tide. Because at the same time cars are taking shoppers out of town, our shopping habits are changing and we're giving more of our time to online - we've got less time in our lives for strolling around town centres or retail parks and browsing around as we spend more of that time glued to eBay, Amazon and BuzzFeed. And that's assuming its not pelting down with rain, a not uncommon occurrence in Haverford.

During our time in the UK at Easter we visited two big out of town 'designer outlet' centres, Bridgend in Wales and Banbridge in the North of Ireland and were struck by how desolate they seemed compared to when we saw them last. There were many units to let - and precious few shoppers flocking to all those bargains. Both seemed as desperate as Haverfordwest Town Centre. You sort of felt yourself waiting for the tumbleweed.

British high street retail has never looked so shabby and unkempt. Not only has the recession created havoc in the high streets - the money's moving out of town or online. Now even the out of town sites appear to be losing out because just as they decimated the high street, online is decimating them. Cheaper prices and free delivery mean that retail footfall no longer guarantees you a transaction, it just guarantees someone a transaction as buyers do their research and then go online to do their business - now something people do while they're actually standing in the store, thanks to mobile.

This, in fact, is what ecommerce means to physical retail. So what does ecommerce - the great nascent market of the Middle East - mean for Dubai's mall culture? I have to confess, I'll be sorrier to see the passing of Ocky White... 

Thursday 22 November 2012

TrayGate - The Hidden Cost Of Little Foam Trays

Some weird plastic foam. Excellent shock absorber.
(Photo credit: Wikipedia)
They’re innocuous enough, the little foam trays that Spinneys likes to slip your food on before it’s weighed, but they can come at a sometimes remarkable price.

Take my purchase of a slice of ‘Cotto Paganini’, 100g requested and priced at Dhs 114 per kilo. Smashing, you think. Except it’s placed on a tray and then weighed. Dhs 10.95 for a single slice of meat weighing 0.96Kg was duly paid.

But the little foam tray thingy it came on weighed 12g. That’s over a Dirham (Dhs 1.38 to be precise) for a piece of foam I am simply going to throw away. If anyone can propose a secondary use for little black foam trays, I'm all ears.


So every time you buy a weighed food item, you pay for 12g of foam at the item's given 'per kilo' price. It's a pretty significant markup  on the cost of a foam tray. It must be the most profitable thing Spinneys sells.

A quick search of the internet reveals the Jiangyin Yikang Packing Products Co., Ltd. is willing to sell me food grade EPS foam trays for $0.02 - Or Dhs 0.073 per tray.

Which means Spinneys makes Dhs 1.307 on that tray - a markup of almost two thousand percent - and it'll make more on pricier food items.

 Not bad going, eh?

(And yes, I'm not getting out enough these days)
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