It is my lot to have to deal, because in some ways I live a complex life, with a number of banking institutions on a regular basis. In s...

Customer service paradigm Went to Spinneys the other day to buy stuff for dinner and get some cash from the ATM. The ATM she no work...

The cold weather's here alright, but this is just silly... (Photo credit: Wikipedia ) I was ranting on Medium the other day about t...

(Photo credit: Wikipedia ) Some of you have got bored with the HSBC Whingey Posts. Why not a fun, frothy 'Shiny' post? ...

(Photo credit: lipjin ) HSBC has, in a moment of rare brilliance, broken its IVR. Not that it was ever an IVR to write home about in ...

 (Photo credit: Wikipedia ) There's no end to the things you can do with a smart card and the Emirates ID card is no exception. Gul...

(Photo credit: Wikipedia ) It's been a while, hasn't it? Things have been pretty quiet on the HSBC bank Dubai front. Noth...

(Photo credit: Wikipedia ) Today's press carry the comments of His Excellency Abdulaziz Al Ghurair, the Chairman of successful loca...

ATM (Photo credit: Modern Relics ) I am very proud to be the owner of a school report, penned by my harried teacher back when I was e...

It's like groundhog day around here. The film, not the event. The Central Bank has extended the deadline indefinitely for the implemen...

Image via Wikipedia It’s always a delight when a new radio advertisement appears that stands out in the awful sea of half-baked drivel that ...

Image via Wikipedia I'm being predictable, I know, but there's no way on earth I'd let the news that customers are unhappy with...

Image by José Antonio Galloso via Flickr It was Sarah who found the list of benefits that came with our credit card. I had never really bo...

Image via Wikipedia It's getting hard to move around the city these days without tripping over homeless Brits sleeping on the streets. W...

Image by TW Collins via Flickr The scene. A shop. Quite a noisy sports goods shop playing pump it up let’s get this fitness ting movin’ mus...

Image via Wikipedia The new chequebook requirement is not just on the part of HSBC, as my landlord’s man thought happily last night when I p...

Image by Getty Images via Daylife I suppose I should be angry that HSBC failed to communicate the changes in cheque book requirements with ...

Image by Getty Images via Daylife My bank has a new toy. It’s an automated calling system that puts a call in to me if one of our three joi...

You’ve issued me with a new Visa card. Can I ask why? The old one doesn’t expire for two years. You asked for it. I didn’t. It’s the new bla...

I probably wasn't the only British expatriate puzzled by the news that the UK Foreign and Commonwealth Office had raised its terror warn...