Kentucky man demonstrates customer service experience I'm hesitant to add more words to the trillions that have been shared aro...

Abu Nidal (Photo credit: Wikipedia ) It is notable that the UK, in slavishly following the 'security advice' of close ally th...

(Photo credit: Wikipedia ) The #UAEPR hashtag on Twitter was started by @theregos back in the days of yore, as he and I were swapp...

(Photo credit: Wikipedia ) Ugh. Even the title of this blog post makes me want to heave. But, like it or not, as a writer you're go...

A pebble. I have increasingly become the target of press releases and media invitations, some sent using a system called Cision, whi...

Now here's a thing you don't often see me sharing on the blog - a piece of video. I happen to like this video very much for a ...

(Photo credit: Wikipedia ) It's one of the most witless emails I've received in a long time, from a company calling itself ...

Hotel Chocolat, Kensington, W8 (Photo credit: Ewan-M ) We were talking positioning brands online the other day on the Business Breakf...

(Photo credit: Wikipedia ) Australian marketing website Mumbrella has a habit of unmasking Twitter #fails and so its eagle eye was fi...

After much commentary online, particularly on Twitter, I offer you the unexpurgated text of the ICDL Social Media Release, as sent me, for ...

(Photo credit: mkhmarketing ) "Every minute that passes the poison is spreading into the system to all sorts of roots and ...

clarity matters"" (Photo credit: atinirdosh ) EIDA, the Emirates ID Authority, has established a remarkable track record ...

 (Photo credit: engineroomblog ) The Daily Mail is a massively popular newspaper in the UK and also boasts the world's t...

I'm doing quite a lot of 'how to'ing recently, am't I? Don't worry, this isn't a book post... This advice does...

BlackBerry Employees Count Down to BlackBerry 10 (Photo credit: Official BlackBerry Images ) There has been quite a lot of confusio...

(Photo credit: Wikipedia ) The DysonGate scandal threatens to drive a massive wedge in our local media community. Heads will roll. Wo...

(Photo credit: Wikipedia ) Many, many years ago I was on a business trip to Austria when some loon or another decided to dump a dho...