Showing posts with label #UAEPR. Show all posts
Showing posts with label #UAEPR. Show all posts

Friday, 23 October 2015

Book Marketing - The UAE, Stunts And Social Glue...

Social-network
(Photo credit: Wikipedia)
I have, as you may have noticed, a blog. I also have a number of followers on Twitter, Google+ and a few people occasionally keep in touch on Facebook and Instagram. I have an 'author website', which I happen to think is quite natty. And I have a mailing list of quite a few people who have given me permission to share stuff about books with them. You can join them, if you like, by using the simple, easy to use form to the right of this post.

There are a few people out there who review books who have enjoyed my previous work and so have been keen to review the latest. That is a small and steadily growing resource of people who are treasured because they represent a network effect. A review tends to reach a wide audience and have the benefit of providing recommendation.

This, then, is my 'author platform' - my very own marketing machine. All of these people have, for one reason or another, given me permission to talk to them. Not all of them want to talk to me about books, a lot have been attracted by my ranting and other unstable behaviours. And so when I do talk about books, I see a drop in blog traffic and, with an increasing frequency of promotional tweets and posts, provoke a mixture of reactions from disinterest through to mild amusement, bemusement and, when an unseen line has been crossed, even mild irritation.

The balance here is clearly to try and provide interesting, thought provoking or amusing content on these platforms to increase engagement and stretch the elasticity of the Line of Follower Irritation. When it comes to book marketing, I am clearly without morals. And while I'm not quite reduced to screaming 'Buy my book!' in the faces of strangers, there have been times when I've thought about it. The trouble is, of course, people don't automatically go away and buy books just because they're asked to or told to. Oh, how much simpler my universe would be if that were the case! No, there's something else that makes us click on that 'Deliver to my Kindle' button. And I wish to God I knew what it was. I don't even recognise it in myself as a stable or discernible pattern of behaviour.

It's interesting to see how little strength there is to 'social glue', as well. People will 'like' at the drop of a hat and generally make nice, supportive noises. But getting them to take an action, beyond a click, based on social media interactions is not easy - or even a known, defined science. We basically do a number of things we think might result in that (engagement and all that stuff) and hope it's worked. Clicks are not a measure of action - as I've explained before.

Without a doubt, word of mouth has a huge role to play. Reviews, as I have mentioned above, take the form of recommendations* and so have the power of word of mouth - but I haven't seen them create notable spikes in sales. This is hard to track in terms of physical book sales because physical book distribution is such a slow and placid process. On Amazon I get day by day data and analysis and so can see spikes when they occur. They're usually of a binary nature, by the way. I'm not quite in the hundreds of books a day game!

But my experience has been that people, even when they have thoroughly enjoyed, even 'loved' a book, don't necessarily go around berating their friends about it. And a single recommendation isn't enough to send people jetting off to the nearest bookshop, either. Scale has a huge amount to do with it. If you see a positive review, have a friend or even two recommend it and then see it on display in the bookshop, then you may well act. But any of those in isolation will likely not do the job. My personal theory is the average punter will act on a book purchase after five 'touches' - and then only if the last touch is while they're actually in proximity to a BBO - a Book Buying Opportunity.

It's that scale that is the issue, of course, in the UAE - where, incidentally, much of my 'author platform' is located. The market here is relatively small (Olives - A Violent Romance sold out its run of 2,000 copies and is considered consequently to have done really very well here) and also underserved by all the major platforms - Amazon won't play here, Google and Apple have limited offerings and B&N and Kobo are non-existent. And people here will buy my books from me at signings and other events, but they'll tend not to buy a paperback from Amazon to have delivered here.

Which is why at last year's LitFest, I sat next to Orion's Kate Mills and explained that, as a self-publisher, I was weary and recognised that I actually could really do with the scale that an operation such as hers offered to reach into a market like the UK where I cannot, for all my 'platform', reach. It's there where the scale lies that brings quantum effects into play and starts to launch books towards the exosphere. Of course, in order to make that stellar journey, the book has to have 'that' quality, the something that has people interested enough to pick it up, flip it around, scan the blurb and go, 'Hmm. Sounds interesting. I'll give this little puppy a spin.' Or whatever it is they say at that sublime and subtle moment when a complete stranger decides to exchange value for your book...

Meanwhile, I'ma gonna keep plugging away on the A Decent Bomber pre-order campaign. Once November 5 is past, it'll be all about reviews and events. Up until then, I'm quietly nagging people to email their friends to ask them to email their friends with a link to the book. Because in the world of 1,000,000 clicks to get one sale, network effects are king, baby.

See? I got through a whole post without linking to the pre-order A Decent Bomber link on Amazon.com! Oh...

* Unless they're stinkers, of course! I have so far in the main avoided these, although I do say this with the feeling of mild dread that accompanies pronouncements such as 'I've never had a car accident in my life...'

Sunday, 12 July 2015

Press Release: The Fear Returns

English: Sign “ Coca-Cola ” in the mountains o...
(Photo credit: Wikipedia)
The #UAEPR hashtag on Twitter was started by @theregos back in the days of yore, as he and I were swapping tales of woe from our experiences at the hands of the UAE's public relations practitioners. I had forgotten and thought it was me, @mrtompaye or @dxbmaven wot done the dirty deed first - but it would appear not.

#UAEPR is amusing; a sustained howl of pain from various media and bloggy types sharing the abuse we are all subjected to by the sort of drooling idiots who think sending breathless blipverts about car washing 'solutions' to people with absolutely no interest in car washing is a beezer scheme. That businesses are actually paying these clots to irritate an audience that buys its ink by the barrel is a source of never ending, childish wonderment to me.

It is from this stable that this week's highly popular press release about Bapsy's Brilliant Books came, a communication that ticks every box in the multi-layered mixed metaphor that is the Mille-Feuille Of Wrong.

And it is from this - gloriously Augean - stable also we are gifted with the following, sent to me on Monday of last week.
Dear Alexander,
I hope you are having a lovely week.   
It is with great excitement that we share the news of Coca-Cola Egypt's  Ramadan Charity Campaign #ثانية_تفرق, set to dominate social media platforms in Egypt and beyond.
This festive season Coca Cola is giving back to the Egyptian community by replacing their always hotly-anticipated television ads with a unique campaign against prejudice rolling out exclusively on digital media. Their TV ad budget is instead being poured into their  project of developing 100 villages. In recent days they have also galvanised Egypt's digital population, pledging that for every post featuring a finger raised against prejudice (symbolising one extra second) they will donate one additional pound to their project.
Kindly find below the press release for your reference. Please do let me know if you need imagery or any additional information as it would be a pleasure to assist.   I look forward to hearing your thoughts!   
Warm regards,  
Kristina
Fascinating, indeed. A press release - naturally packed with highly assertive language - that begs more questions than it answers. The 'press release below' was just an Arabic version of the above text and some YouTube links to Arabic language videos about people with disabilities drinking brown stuff. I naturally shared my thoughts with Kristina in the form of some questions about Coca Cola Egypt which her email to me raised:
1) How will the campaign dominate social media platforms in Egypt and beyond? What sort of metrics are you using for this goal and what will success look like for you? 
2) How are Coca Cola's TV ads hotly anticipated? Do you have any statistics regarding consumer reaction to the ads and how anticipated they are? 
3) What is Coca Cola's Ramadan TV ad budget for 2015? Is this the same as 2014? Can you confirm this is all being spent on social good programmes this year? 
4) I'm not aware of Coca Cola's programme to develop 100 villages? When did it launch? With what goals? What form has it taken in the past? What has it achieved so far? What villages, in which regions of Egypt, are being assisted? 
5) What will Coca Cola be doing for these villages in 2015? 
6) How has Egypt's social media population been galvanised? Do you have figures of posts, engagement, reach to substantiate that? 
7) The raised finger in a selfie signifies one extra second of what? 
8) A finger raised against prejudice in Egypt is interesting. Which prejudice in particular, or all prejudice? Can you confirm that Coca Cola's definition of prejudice includes prejudice against gay and Lesbian people? 
9) What is Coca Cola's existing donation for Ramadan 2015? Is there a cap on how much it is willing to donate as part of this campaign? What is the maximum Coca Cola will donate? 
10) How does Coca Cola think this campaign will benefit its brand image as a purveyor of soft drinks?
It's nearly a week now and I haven't heard back from her. I'm sure the team has been beavering away gathering proof points that will back up the bold assertions in her email. Or perhaps I got caught in her spam filter, which will be doubtless more efficient than mine - which appears to have ceased to work for some reason.

Mind you, it's possible she wasn't being sincere when she said she was looking forward to hearing my thoughts. But I can't quite believe that.

It was clearly such a sincere email representing such a sincere campaign...

From The Dungeons

Book Marketing And McNabb's Theory Of Multitouch

(Photo credit: Wikipedia ) I clearly want to tell the world about A Decent Bomber . This is perfectly natural, it's my latest...