When A Delay Means On Track

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It's a funny old world, isn't it? There you are reading Gulf News' front page Business, "Strategic Oil Pipeline On Track" and the next minute you've got the National with its contrary headline "Delay for UAE crude oil pipeline".

Is this some of that vaunted context and analysis at work? Or perhaps a little doublespeak and obfuscation? A closer examination of the GN story "Habsham-Fujeirah oil pipeline 'will be ready in six months" shows that the pipeline was originally scheduled to be commissioned last year. So where precisely is GN getting 'on track' from?

Even the National story talks about a six-month delay, but both newspapers' stories cite a handover date of six months from now. So if the thing was supposed to be commissioned last year, that's more than a six month delay, isn't it?

In fact, construction of the pipeline was completed in March 2011, according to oil and gas industry magazine Pipeline in this story, as well as to this highly detailed summary of the works on the Hydrocarbons Technology website. So we're looking at an eighteen month delay, aren't we? And why, if the construction is complete, are we regaled with a huge picture in GN of a pipeline under construction, leaving readers with the clear inference that the project is still at a pipelaying stage? The National's story is picture captioned "Construction continues on the Abu Dhabi Crude Oil Pipeline in Fujairah".

And why, if the thing was finished in March of last year? Neither newspaper is clear on any reasons for a delay. In fact, both stories left me (a humble reader) with more questions than answers.

Context and analysis. Keep repeating it

(BTW, a tweet from @patrickosgood led me to his story for Arabianoldandgas.com which is altogether more credible, clearly well researched and factual - and refers to, wait for it, an 18-month delay)

An Olive Update

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I had an argument with uber-geek Gerald Donovan when I told him I was planning to launch Beirut, my second serious novel, at the Emirates Airline Festival of Literature in March. He exploded with indignation at the very suggestion, waving his hands around and emphatically repeating, 'No, it's too early' in the face of my earnest assertions that this was publishing at internet speed and the new paradigm didn't wait around for months like old fashioned publishing used to.

It hurts me inestimably to say this, but Gerald was right and I was wrong. There. Got that out of the way.

Beirut will be lucky to see a September launch at this rate - it needs a great deal more time than I had anticipated to get the ball rolling as it is a very big and heavy ball indeed - although we can only hope it has commensurate momentum.

It's been nearly a month since Olives was launched at TwingeDXB and a great deal has been happening in that time, I can tell you. If you're considering self publishing, let me tell you this for a start - it's a hell of an amount of hard work. Distribution channels take a great deal of time to kick into place and bookshops have been taking their sweet time ordering copies from distributor Jashanmals, although the hard copies have been available all along in Jashanmals and Spinneys outlets. But it's really down, at this stage, to promotion, promotion, promotion. I'm trying to strike a balance between getting word out and annoying people with relentless promotion but, of course, you find yourself a little too close to it to be objective. That's why people need great communications agencies... :)

Reviews are important in this age of self-publishing. The recommendation of other readers can be key to people's buying decisions, so reviews on Amazon, GoodReads and blogs are gold dust. The first reviews are just now coming through and they're looking positive, which is something of a relief as well as a joy to behold - Big Dave's early review on Amazon was a grin-inducer and people have found it useful - particularly as said Mr Dave is, although a reader of this blog, unknown to me. My first blog review, cheating a bit as she saw the book before it ever got printed, was my censor's daughter, which was fun. It was also a sigh of relief as the book passed the critical test of a pair of young and culturally alert Palestinian eyes - again, a reader of the blog but otherwise unknown to me. Other reviews have followed, although they're not terribly objective as both authors are very well known to me - the lovely Sara Refai and scurrilous cut-purse Simon Forward.

The tweets have started to come in from people who've read and liked the book, which has been a daily treat, I can tell you. I'm giving a talk to my first book club later this month and Olives is on the reading list of other book clubs, too. There's a rumbling building up in them thar hills - a great deal more slowly than my deeply impatient personality would ideally like, but that's momentum for you.

So the million dollar question - how many have I sold? I haven't got the foggiest. It's too early to see a sales report for the print edition yet, but the online edition has probably sold something in the region of fifty copies, the majority on Kindle.

Which is fifty more readers than Olives would have had if I hadn't decided to do this - something that I stop and consider every day and which still brings a silly smile to my face. It's also, as I have now learned, very early days indeed.

Sharjah Festooned With Felicitation

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"How you doing today, Brian?"
"Oh, you know mate. Same old, same old. Festooned with felicitation as usual."

His Highness Dr Sultan bin Mohammed Al Qasimi is the ruler of Sharjah. He returned recently from France where he underwent a 'minor surgery'. As Gulf News reports today (although I can't find the piece online), the resulting outbreak of felicitations is nothing less than extraordinary. Free-standing posters of Dr. Sultan have started popping up everywhere in the emirate over the past week.

I had at first thought it was purely a municipality thing, but families, businesses and generally everyone has been getting into the 'put up a poster' act, so the roundabouts are now becoming literally festooned with pictures of His Highness, while more are popping up on any piece of spare ground people can find. They appear to be increasing in number daily, too.

This year will mark Dr. Sultan's fortieth year as Ruler of Sharjah. I get the feeling there may be something of a party in store for us all...

The Great Al Habtoor Robbery

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After eighteen years of complaining about what robbers Al Habtoor are every time I get my Pajero serviced, I have finally actually been robbed for real while having my car serviced.

The checkers always remind you to remove valuables when you drop the car off, so I duly emptied the coin tray and packed myself off home, clinking merrily. Paying the taxi, I realised I'd left my wallet in the car. I called the girl at the service centre and headed back to Al Habtoor. I was laughing and joking with her as we got to the car together and I picked up my wallet, which had been relieved of its cash contents, about Dhs400 in all.

It didn't sink in at all until later. Someone had actually taken money from my car. To those of you living elsewhere, this will come as no surprise, you're probably sitting there thinking, 'Like, obviously, duh' and I appreciate why you would. But I live in one of the safest places in the world. We're all of us on the hog's back here, from labourers through to CEOs we're all in the UAE because we're better off than we would be back at home. Any criminal conviction, once you've done your time in El Slammer, means getting sent home and so crime, for the vast majority of us, doesn't pay.

The service centre manager was, I was told, investigating. After a while, he'd drawn a blank and, well, that was sort of that, really. I asked him to call the police. He said they wouldn't do anything, he'd had experience of this sort of thing before. I insisted. He refused. I pointed out it was his secure area, his employee and his responsibility. He said they had internal procedures and he couldn't call the police. I asked him to escalate to someone who could call the police and he ignored me. It all got a little heated. It wasn't really about Dhs400 by now, but about someone who had chosen to steal from me. I called the police myself. After ringing out twice, the 999 number answered. I had tried calling police HQ, but they didn't answer at all. You do wonder sometimes.

The CID chap turned up, a young chap in a baseball cap and dishdash. The service centre manager and I explained (he had no English) and he nodded sagely and took my ID, borrowing a pen and piece of paper from the manager to write down my details. Watching him, I was strongly reminded of our friend captain Mohammed filling out Paul's charge sheet in Olives, his tongue stuck out in concentration...

At this point one of the service staff popped in and put a wad of money on the manager's desk and murmered a name. I got the impression the staff had taken matters into their own hands - nobody really wants CID snooping around their workplace asking awkward questions. The culprit was called for - the most stupid thief imaginable - the man whose job it was to drive the cars around to the storage area prior to work commencing. He had already been through 20 minutes of questioning with the manager before the police were called and had professed his innocence. Now he broke down and pleaded for mercy.

The CID guy's first question to the thief was an incredulous, "You're a Muslim?"

So I got my money back and the thief was sacked and will be sent home. I asked the CID guy if he could leave matters at that, which he indeed could - in fact, I'd have to go down to the copshop and file a case against the man if I wanted it taken further.

Of course, later today I'll just have to hand the money over to Al Habtoor anyway. But I suppose at least they extract it with my (grudging) acquiescence...

The Emirates ID Card Moves Online

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The Emirates ID Card was launched in 2008. Now, in 2012, we are to see the application process for the card implemented as an online form. Launched initially for UAE nationals only, the online application will be rolled out to UAE residents and GCC nationals in the 'next two months'.

This latest in a long line of announcements, many of which have been followed by clarifications, is potentially the most welcome (and useful) of all.

Gulf News, reporting on the move, focuses on the cost saving to applicants (you save the Dhs30 typing centre fee, so the card will cost you a mere Dhs240 instead of Dhs270) rather than the saving in travel, waiting, queuing, shuffling around from counter to counter with a pile of papers and general messing about involved.

Although, as is so often the case, there's a whiff of sulphur invading the clear air of paradise - Gulf News' story (linked here for your viewing pleasure) contains the line, "Online applicants can print out their receipt which will mention the appointment to visit an Emirates ID registration centre."

Of course, an online application process would involve filling in a form, uploading copies of any documents required, paying any fees online with a credit card and then having the card mailed to you, wouldn't it? It would be insanity to have people filling in the forms online and then having to make an appointment to physically travel to an Emirates ID registration centre and queue to have the application reviewed and the card issued to them in person. Nobody in their right minds would implement an online process like that, would they?

I should perhaps remind you that this announcement comes from the people that gave us the application application, an online application that allowed you to fill out and print the application form required to make an application for an appointment to make your application.

We can only await the usual clarification...

#SaveSamar

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I'm sure someone wise and statistically inclined will analyse it, but the fact is the #SaveSamar campaign has raised $21,000 to send a terminally ill little girl from Ramallah to Florence for surgery on the brain tumour that would possibly have snuffed out her life before January 2012 had passed.

The Palestine Children Relief Fund's 'thank you' message is linked here. It's a remarkable demonstration of online activism, social media and all that. Sara of Ussa Nabulsiyeh fame and I both posted about Samar's dilemma (the dilemma being she was dying) on the 21st December. On the evening of the 22nd the fund was nearing 50% subscribed and we had heard privately that the fund was going to close thanks to the intervention of Salam Ya Seghar, the fund for children's education in Palestine backed by the wife of the Ruler of Sharjah, Her Highness Sheikha Jawaher Bint Mohammed Al Qasimi. The offline world works at differential speeds and so fundraising online carried on apace, with a spirited effort on Twitter carrying word out, so that by the time the Salam Ya Seghar offer was formally made and accepted, the online campaign had reached something like 70% of the fundraising target.

So you could say this online campaign raised the funds in 24 hours. You could say it took five days. But either result is remarkable for the speed, the generosity of people (Half-crazed uber-geek Gerald Donovan take a bow, BTW) and the involvement of am amazingly diverse and seemingly inchoate community in coming together to address a small, but vital, need.

The vital catalyst, the speedy element, was Twitter. The power of that platform constantly stuns me.

But I'm still grinning. Crumbs, chaps, we might have saved a life! Isn't that tiny, tiny thing wonderful?

Dying

Samar Maree is ten years old. She describes herself as 'clever' and 'smiley'. She comes from Ramallah. And she's dying.

Many will remember the story of little Ola Abu Jarmous, whose life was saved last year because of the fast response of the Middle East online community and the GeekFest crowd. Ola had a month to live and money was needed fast to save her life. The cash was raised in record time after Ola's story first appeared on Sara Refai's Ussa Nabulsiyeh blog.

The video above is Steve Sosebee of the Palestine Children Relief Fund telling Ola's story at TEDx Ramallah this year. Ola is doing very nicely, thank you very much.

It's groundhog day, people. There's another little girl with a brain tumour that will kill her unless something like $20,000 is raised to get her out of Ramallah and to Florence, where the specialist surgeons and equipment she needs are to be found. 

Please share links to this and Sarah's posts, post your own pieces on blogs, Twitter, Facebook - wherever and go here to the PCRF appeal page linked here where you can make donations. It doesn't have to be a lot, just a lot of you.

In the spirit of Christmas (or whatever spirit you fancy) - you can help save another life and we could get to see another little girl onstage at TED saying 'thank you' in Italian.

The Worst Radio Ads In The World

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I'm not sure what made the marketing team over at the UAE's National Bonds corporation think people wanted to hear the sound of women committing suicide, couples arguing bitterly or men drowning but that's certainly what their new radio ads present to listeners. I may well be totally alone in this, but I find it unbelievably unpleasant and invariably turn the radio off when these ads come on. There are a number of other ads which trigger the same reaction in me. This is becoming increasingly a problem for my radio listening life, as I often forget to turn it back on again - and I generally enjoy listening to Brandy and Malcolm talk business and bicker on the radio during my drive to work.

I have railed against the awfulness of Dubai's radio advertising before. (for instance, take this example of egregious sexism from LG) I'm sure I will again. I am assured that it isn't an issue unique to Dubai, that radio ads all around the world are also completely pants, but I can't help but feel we're in a league of our own. Of course, in my own weekly forays to the studio, I can't switch the damn things off and have to sit, tied down to the squeaky high chair, and listen to them. One day I'm sure the mic will go live as I'm in the middle of one of my not infrequent 'I hate all radio advertising' rants at hapless co-host Desley.

So are we really being subjected to the worst radio advertising in the world today? Mark Makhoul over at Kuwaiti blog 2:48AM thinks he's got the world's worst eample, linked here. It's certainly special.

This one from a company called 'SuperScreen' in the UK is pretty dire, too. The last, triumphant call of 'free parking!' rounds it off nicely. Here's another contender, a radio ad that can only have been produced by a group of people incarcerated in a highly secure institution for the long term mentally challenged. This one (the one at the top of the search) is introduced by advertising commentator Dan O'Day, and features a burger and a sausage being burned to death. What's remarkable (and the reason I included a whole search for Kingsford Charcoal's advertising) is that it is by no means a standout moment of fail for the company's advertising - it's all utterly woeful. Take a look at the third one down and then the seventh if you really want to wallow in other people's total failure to communicate at any meaningful level beyond deep irritation.

This ad from the UK's Flintshire Motors takes it to a new level though. This is nothing less than the product of an incestuously conceived drooling nincompoop with a mental age of six who has been given a massive dose of LSD. I couldn't even finish listening to it. It's contagious - your draw drops and you start to shake your head and wail as the insanity infects you. It is undoubtedly the worst radio spot I could find on the Internet.

What worries me is it wouldn't stand out if you played it on radio here. None of the ads linked above would. They'd just sink slowly into the puddle of odiferous mediocrity with a viscid 'plop' and never be seen again.

Let It Snow!

Google the words let it snow and you shall be sore amazed, as Google has found a new way to turn us all into drooling morons following on from its amazing productivity-draining musical Google Doodle. Yes, your screen will frost up and you can clear it by holding down the mouse button and wiping the frost away or, if you're in a hurry or scared you might run into something, you can hit 'defrost' and it'll all clear away instantly.

I tried using my national ID card to wipe it away, but it didn't work. Given the current state of affairs, I'll get my chance to try out the card's ice-clearing action next week in the UK.

In the meantime, enjoy playing around with your screen as Google makes another $28 billion out of us all!

Thanks, George Winston!

American pianist and composer George Winston's Four Seasons are some of my favourite musical things, perhaps surprising given I'm also quite fond of listening to System of a Down, but there you go.

There's an iPod in the bedroom at McNabb mansions and we go to sleep listening to music - nothing to shouty, you understand. George Winston's work is perfect. And so it is that one night I went to sleep listening to this music - February Sea from the first season, Winter into Spring. It made me think of a girl dancing in the rain and that's what was in my mind as my eyes for what someone cleverer than me once called 'the little death of sleep'.

I woke up in the morning with a book in my head, clear as day - clear as blacktop through the desert, the story stretched out in front of me. I bashed it out in four weeks, then spent seven years editing, changing and re-writing it.

Oddly the sequence of the girl dancing in the rain (I always knew she was downhill from the Blue Fig in Abdoun) has not only remained in the book but ended up pretty smack bang in the middle of it and marks the pivotal turning point in the story.

You can find the whole album on YouTube, but it's available on Dancing Cat Records and you can buy it here at Amazon.com which is the same place you can also buy this rather wonderful book.

Thanks, George!