Wednesday, 8 May 2013

The Dubai Police Supercar Collection

Dubai Police BMW
Dubai Police BMW (Photo credit: Danny McL)
The papers have been all agog this week with Dubai Police's natty collection of supercars, being shown off at the ATM (Arab Tourism Market) show in Dubai. They've got more coverage than Beiber. Mind you, if it were up to me, I'd give the inside of a ping pong ball more coverage than Beiber, the egregious little brat.

The boys in green have been showing off their Bentley Continental, Lamborghini Aventador, Ferrari FF and an Aston Martin One-77 and many's the gasp their collection has earned 'em - you can see the pics here from The National.

Now while you might cavil and say this is just another example of over-the-top supercar culture in a country where car culture kills too many young people every year, I have to confess I have come around to the view that it's actually a brilliant stunt at a number of levels. Firstly, it's part of the Dubai Ltd message - better, bigger, faster more. We have such luxurious luxury neighbourhoods we have to patrol them in supercars. You might find the brashness sits uneasily with you, but these cars are every schoolboy's dream and they're as much a part of the Brand Dubai proposition as seven star hotels. And I bet you a pound to a penny they get a nice slot on Top Gear to boot - let alone loads of other media coverage and squillions of social media shares as tourists post Twitpicks of that unbelievable cop car they saw in Dubai.

It's also brilliant because it has the potential to recruit those dazzle-eyed schoolkids. If people who drive cars like this are cool then, syllogistically, Dubai Police are cool. And we'd all rather have a cool policeman to look up to rather than some out of touch fuddy-duddy jobsworth with a book of tickets, right? I mean, if some guy tooled up with an Aventador says 'Drive Carefully', you might just listen to the guy. It's like Chuck Norris telling you to eat your greens.

Initially skeptical, I have now taken my hat off...
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Tuesday, 7 May 2013

Nightmare Resurgent

Sky
(Photo credit: monkeyatlarge)
The plain stretches out around me, boundless and bare. There's a strange mewling sound coming from the box lying a few feet away from me. I'm not sure how I got here, or where I'm going. Every direction leads into endless emptiness, there's nothing beyond that box.

It's like a shoe box. Small and incongruous in that vast emptiness. It's green. I know the only thing for me to do is go to it and open it. My only other option is to turn away from it and walk into the infinity around me. For all I know it might be flat, it might stretch upwards like a crucible around me.

Panic rises in my throat, a quickening that threatens to be emetic until I force my mouth open to breathe the clean air. There is no breeze.

The mewling starts to nag at me. It's like an injured leveret, that animal sound so close to the call of a baby's cry. I walk to the box reluctantly, the squealing is louder. Sickened by inevitability, I bend to open the lid of the box. I recoil in horror from the thing inside, flinging the lid aside reflexively

It's sightless, green-skinned, those awful sounds coming from a small open mouth glistening with streamers of the slime it is threshing about in, semi-formed linbs paddling at the ooze. As the air rushes into the box, it stiffens. The noises become stronger, deeper. In front of my eyes it starts to thrash an urgent rhythm. It unpeels its eyelids painfully, casts around and focuses on me with its shining black orbs. It's growing in front of my horrified eyes, faster than I thought imaginable. It breaks out of the box, pushing itself to stand. it staggers, streamers of gleet anchoring it to the floor. It struggles against them, breaking the slimy bonds as its cries become roars, hair sprouting all over it. The mouth widens, great teeth snarl as me as I try to step back but I can't move. I'm trapped, immobile and helpless. Even if I could move, where would I run?

It's towering over me now, flexing scimitar claws at the end of its rippling arms, its savage animal face bisected by the roaring toothy maw. It lumbers towards me and the roaring forms into speech, indistinct to begin with but as it repeats its refrain it becomes horribly understandable.

"Millenium Estates - A Thoroughbred Lifestyle"*

I will myself awake, but it's no good. I realise this is no nightmare. This is reality.

* Gulf News saw a double page tabloid real estate ad running today with this very tagline. Dare to Dream! Live to Love! We're BACK, babies!
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Monday, 6 May 2013

The Passing Of Ocky White


The chances are very high indeed you've never heard of Ocky White and likely never will again. It's a relatively small independent department store located in the sleepy Pembrokeshire town of Haverfordwest, a town famous and notable for nothing whatsoever. Well, perhaps for being the nearest town to where my mum lives.

If self awareness is the key to success, by the way, being a department store that can't spell department store on its own website might hold at least part of the clue to the puzzle of Ocky's passing...

Ocky White originally opened its doors in 1910, a sort of Welsh version of Mr Selfridge without, perhaps, quite as much glamour. Its founder Octavius had his name shortened by the locals, presumably because it made it easier to compose limericks about him.

It's got all you'd want in a provincial department store. It's got a perfume section and a slightly brash gifts section, a glass and chinaware section and a kitchen section. Upstairs, there's lots of nice Windsmoor clothing and a men's department. It's got a cafe that smells of frying food and slightly seedy pasties.

It is a store steeped in tradition and therefore bound to fail. And fail it has.

The passing of Ocky White takes place this coming week with a sale starting Wednesday for invited guests and Friday for the 'hoi polloi'. As people flock to pick over the leavings of its failure, almost 50 staff will lose their jobs and Ocky White's will become another shuttered shopfront in a high street that is slowly collapsing into something you could use as the set for an Ulltravox video. Sorry, showing my age there.

The final nail in old Ocky's coffin was the out of town Withybush shopping development that brought Marks and Spencer to Haverfordwest (and, oh! the excitement!), lulled Boots out of the town centre and is now to see the opening of a branch of Dubai's favourite little corner of England, Debenhams.

It's hard to see what Ocky White's management could do in the face of this onslaught from major brands clustered around plenty of car parking in a low-rent out of town site. How can an independent retailer possibly compete with those massive supply chains and colossal buying power?

It could, of course, have modernised - thrown out all that old fashioned Windsmoor stuff and put together collections of stunning clothing and precious things, but you're really just pushing back at the tide. Because at the same time cars are taking shoppers out of town, our shopping habits are changing and we're giving more of our time to online - we've got less time in our lives for strolling around town centres or retail parks and browsing around as we spend more of that time glued to eBay, Amazon and BuzzFeed. And that's assuming its not pelting down with rain, a not uncommon occurrence in Haverford.

During our time in the UK at Easter we visited two big out of town 'designer outlet' centres, Bridgend in Wales and Banbridge in the North of Ireland and were struck by how desolate they seemed compared to when we saw them last. There were many units to let - and precious few shoppers flocking to all those bargains. Both seemed as desperate as Haverfordwest Town Centre. You sort of felt yourself waiting for the tumbleweed.

British high street retail has never looked so shabby and unkempt. Not only has the recession created havoc in the high streets - the money's moving out of town or online. Now even the out of town sites appear to be losing out because just as they decimated the high street, online is decimating them. Cheaper prices and free delivery mean that retail footfall no longer guarantees you a transaction, it just guarantees someone a transaction as buyers do their research and then go online to do their business - now something people do while they're actually standing in the store, thanks to mobile.

This, in fact, is what ecommerce means to physical retail. So what does ecommerce - the great nascent market of the Middle East - mean for Dubai's mall culture? I have to confess, I'll be sorrier to see the passing of Ocky White... 

Wednesday, 1 May 2013

Shiny New Access Control System at International City

Shiny happy people
(Photo credit: Donna Cymek)
"I can't get to my Shiny. The door's locked."
"Really? Try using a key."
"What are you doing with that magnifying glass?"
"Inspecting you. Right, thanks for dropping by for this little chat. Always lovely to see you."
"No, hang on. I'm not talking about the key to my own door. The door to the whole building is locked."
"Yes, that's right. It's to stop overcrowding and illegal subletting. Only one person per 200 square feet will be allowed to occupy any apartment or villa."
"But this is my freehold property. If I want to share it, that's entirely up to me."
"Not according to the accepted practice of nmkl pjkl ftmch. That's what we're applying here."
"Hang on. When you sold me this Shiny it was freehold and then you said it was usufruct and now it's nmkl pjkl ftmch. What does that mean?"
"It means we have the right to inspect you, to use CCTV cameras to monitor you and an access control system to stop people coming to your apartment. And to fine you if you or your tenants don't comply with our regulations what we make up every now and then."
"Why don't I go and live in a concentration camp?"
"We just branded it differently. We hope you're daring to dream and loving life itself."
"So where's my access card then?"
"You can't have one until you've been properly inspected."
"Well you just said you were inspecting me."
"And so I have. Here's your satisfactory inspection form. Now remember, inspections are daily and you'll be fined Dhs108 per square metre if you decide to let the property and your tenants overcrowd it."
"You mean I'm responsible for policing my tenants' adherence to your arbitrary regulations if I rent my 'freehold' flat out?"
"Of course. That's only fair, isn't it?"
"So where's my access card?"
"You have to apply for it. Right. Super to see you again, do give my regards to everyone."
"Where? Where do I apply for it? What do I need to apply? How long's the queue going to be? What's it going to cost? Where do I collect it? How long does it last for? What about visitors who want to come for tea and cakes? How do I apply for an access card if I want to let my apartment to a tenant?"
"Lalalalalalalalalalalala. Gone yet? Lalalalalalalalalala."

* International City is installing an access control system.
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Tuesday, 30 April 2013

What? No Smile You're In Sharjah?


Sharjah's famous 'Smile You're In Sharjah' roundabout is soon to be no more - a Dhs1 billion upgrade to the 'Al Jubail Intersection' is going to replace the current roundabout and it's clear from drawings released by Sharjah's public works department that the new roundabout, a combination of cloverleaf and swingabout (it is SO a proper word) will obliterate the flowery imprecation that has gladdened so many hearts over the decades. The drawing above was sourced by Gulf News from consultant WSP Middle East, which has proposed the scheme to ease the traffic issues that have dogged the roundabout in busy times.

The news also carries with it the prospect of some gnarly short term traffic issues - the roundabout serves Sharjah's central bus station and also intersects one of the two arterial roads that feed the city - Al Arouba Street. Although the long term effects of the upgrade are undoubtedly going to be positive, the short term holds nothing but snarling traffic jams and diversions. With the Sheikh Mohammed bin Zayed Road currently in a state of some considerable upheaval due to the roadworks around National Paints (not completed on April 15th as previously, insanely, predicted), that only really leaves the already packed Al Wahda Street. Things are going to get pretty dicey around here, trust me.

Whether we'll keep some floral version of the cheery 'Smile You're Insane' oops sorry, I meant 'Smile You're In Sharjah' when all that newness is completed is unclear. The journalists, as usual, didn't ask anyone the one question that mattered in the whole thing...

Monday, 29 April 2013

News Management At Twitterspeed

Emerging Media - Twitter Bird
(Photo credit: mkhmarketing)
"Every minute that passes the poison is spreading into the system to all sorts of roots and you need to find a way to cauterize that very, very quickly."

That rather glorious quote comes from a chap at number 10 Downing Street, talking about news management and Twitter. It's carried in this piece in the Guardian. The piece looks at how the relationship between compliant journalists and dissembling politicians has moved to the Twitter age, in particular No. 10's intention to hand out 'Twitter exclusives' to journalists.

The quote is one of the scariest things I've seen in some time. While it recognises the viral nature of information movement in this connected age, it's the characterisation of information as 'poison' by political communications people I find unsettling. We're all enjoying new levels of transparency and demanding, in fact, better transparency from the people and organisations we support. Information as poison is counter-intuitive to that.

Of course the great challenge facing journalism is the direct nature of networked communications. I am in contact with my audience and don't need a journalist to filter or agree to carry what I have to say. Likewise, my audience has pretty much, by following me, decided it wants to hear what I have to say from the horse's mouth. This direct communication avoids the pitfalls of editorialism, whereby a third party decides whether what I have to say is important or relevant to the majority of an averaged audience. The development of that process to a high degree of refinement gives us mainstream banality such as CNN or Fox. But now people with special interests or a particularly strong interest in a given area or topic can go straight to the source, create their own feeds of information and even their own magazines.

We have many ways of presenting and consuming news - one of which is journalists who are now fighting to match information that's flowing at breakneck speeds. Along with that comes a loss in quality of information, with mainstream media dropping their standards to meet the exigencies of time and therefore adding immeasurably to the spread of that terrible poison.

Easy, then - give journalists you can trust to toe the line privileged access to information that allows them to do a better job of analysing and presenting it. That way, you get your side of the story out to some important multipliers and the journalist gets the head start they need to compete with Twitter-speed. You also have a neat control mechanism, because the second a journalist gets into that sort of cosy relationship, they've signed a Faustian pact. Go off message and you're out in the cold.

David Cameron was once negative about Twitter, but his new media strategies have been evolving since 2011 and now conservative MPs are encouraged to "tweet as a muscular force". That's another interesting set of multipliers, because No. 10 can depend on several hundred loyal MPs to RT what the PM had for breakfast. As long as that breakfast is 'on message'.

So what's changed? A compliant Westminster press carrying the government's message, the government media machine leveraging the voices of hundreds of MPs to get a critical mass of 'on message' communications out there at a local level and planned bursts of communication that pre-brief media under embargo to ensure that the 'right message' gets out there.

It's the poison. Like the magic in Terry Pratchett's books, the problem with that poison is it has a nasty habit of escaping. A wonderful example cited in the Guardian piece is chancellor George Osborne's 'Great Train Snobbery', the recent incident where an accompanying journalist live tweeted the chancellor's crass attempt to travel first class on an economy ticket because of who he was. The whole row blew up with blinding force and speed - such speed that there was a press pack awaiting the unprepared and clearly embarrassed chancellor as the train pulled up in London.

The poison had clearly spread...

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Sunday, 28 April 2013

Masafi 'Thank You' Campaign. What that?


If you're based in Dubai, you might have seen the billboards around town exclaiming 'Thank you!' on behalf of Masafi. In fact, Masafi is thanking us for all the children we're helping. The Dubai Cares logo is featured prominently in the company's promotional materials. Dubai Cares is a charity set up to help improve childrens' education in developing countries and is a good thing.

It's nice timing, as the price of Masafi has just risen. I can remember the days when a nice vinyl 1.5L bottle of Masafi would cost you Dhs1 - now the 500ml diddy ones cost Dhs 1.25, 1.5 or 2, depending on where you buy 'em (Lals, ADNOC and Emarat respectively). The company also had a relatively recent product recall, which it would quite like to forget all about. So a nice, high profile campaign is quite understandable.

You'd be forgiven for thinking this was smart marketing by Masafi - take a short term haircut and donate the price rise to charity for the first couple of months of the new price - for instance - and you might find consumer resistance to the increase is lessened. What's more, at the end of the drive you could present a nice, hefty cheque to Dubai Cares.

And that's pretty much what's happening, according to the press release. Each of the 'Thank you' branded bottles sold sees "proceeds" go to Dubai Cares. Quite what "proceeds" means (the total retail amount, profit, a percentage) we are not told.

Alongside this, a charity auction is taking place. For a bottle of Masafi.

To show that we're 'down with the kids', the auction is being held using a thing called an Internet. You can go online using this Internet and bid for a bottle of Masafi. Yes, that's right. All those tens of thousands of dollars of marketing spend on advertising and rebranding the company's packaging for the promotion are being poured into an online auction for a bottle of water.

At the end of the auction, the winner gets a bottle of Masafi and Dubai Cares gets what the winner has bid for the bottle.

So far sixteen people have registered to show their support for the campaign and thirteen have lodged bids. Twenty people have shared the promotion through Facebook. The top bid for the bottle currently stands at Dhs 1,700. No donations have been made.

I have nothing to add. If you do, by all means feel free to leave a comment.

Saturday, 27 April 2013

Beirut - An Explosive Thriller Reviewed


"Those looking for nonstop action, political intrigue, smatterings of sex and violence and explosions aplenty need look no further."
India Stoughton reviews Beirut - An Explosive Thriller in Lebanon's Daily Star newspaper today. The review is linked here. She doesn't let me away with much, although the review is pretty positive on the whole. Clearly in the 'liked Olives more' camp, Stoughton points out that Beirut is altogether flashier and dashier, which is a fair point.

Anyway, if the review piques your curiosity and makes you want to read a madcap international spy thriller based around a "violent, womanising alcoholic", you'll need this link here.

And if you've read Beirut - An Explosve Thriller but not left your own review on Amazon, you can always go here and air your own views on the book!
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Thursday, 25 April 2013

Sharjah Car Wash License Rule - Water Surprise!

Česky: Pitná voda - kohoutek Español: Agua potable
(Photo credit: Wikipedia)
The other day I noticed the water meter cabinet was open. This turned out to be because someone had removed our water meter. Our bill was up to date. Nobody else on our street had an open cabinet.

Who would want to steal a water meter?

Bowing to the inevitable, we called SEWA (the Sharjah Electricity and Water Authority to you) to report the incident. This always means a ring round every possible phone number for them, none of which are answered until, finally, many attempts later, someone picks up the line and grunts that time honoured greeting 'Ugh' at us and almost immediately tells us to call the Halwan office, which makes it a point of pride never to answer its phone.

Down to Halwan, pick up an engineer (they never have their own transport, for some reason) and show him that yes, the meter is not there. He doesn't know why. Back to Halwan. It's been taken for checking. Apparently we're using too little water compared to everyone else on our street and so it must be a faulty meter. Of course, we aren't bathing a family of ten, watering our extensive garden, having our Indonesian maid wash six cars every morning and constantly feeding a pair of top loading twin-tubs. But oh, no. We aren't to be commended for heeding the message of the many water conservation campaigns Sharjah has launched (often starring that jolly little anthropomorphous water drop 'Mooj'). We are to be checked out as suspicious under-consumers.

Dolts.

In the meantime, we are told that Sharjah has decided to fine people who use unlicensed car washers. The fine of Dhs 250 will apply if you employ any unlicenced individual to wash your car. Licensed individuals are to be allowed to ply their trade in shopping mall car parks, service stations and car cleaning workshops. Gulf News also reports residents will also be fined Dhs500 for making puddles on the street as if that's a new thing, but that's been the case in Sharjah for many, many years.

Sadly, this move is just going to drive car washing underground and likely organised international crime syndicates will step in. Illegal car washers have already learned not to leave the wipers up as a signal the car has been washed, Gulf News tells us. Oh, the criminality of it all...
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Wednesday, 24 April 2013

Godolphin Doping Scandal "Unacceptable"

Discreet Cat's return to racing delayed
(Photo credit: BANAMINE)
The National carries the story that was splashed in aghast tones all over the UK's media yesterday and today - Godolphin trainer Mahmoud Al Zarooni, one of Godolphin's seven trainers, is in the spotlight after eleven of 45 horses in his care tested came up positive for anabolic steroids.

It's perhaps fair to say the news has shaken horse racing in general and Godolphin in particular.

The National's story is linked here. Gulf News also covered the news, devoting 222 words in its print edition to a cut down version of the story it has posted online. The text-only print story is nestled quietly in the gutter of page three of the sports section and not referred to elsewhere in the paper.

Amusingly, the lead picture story on that GN page carries the headline, "Dubai pair to be tested in trial for Epsom Derby" but that story, of course, refers to horses being tested in the field as opposed to being tested for drugs.

Chatting about it with pals, I got the reaction that this was the sort of thing you'd expect and I do confess to disagreeing strongly with that. Godolphin has a ferocious reputation in horse-racing. It's a remarkably successful stable - and a very big operation indeed. It burst onto the scene with a winning formula - its horses are wintered in Dubai and then start the UK racing season in April in top form. The stable's first win was at Dubais' Nad Al Sheba racetrack in 1992 - since then its horses have won over 200 group one and 2,000 other races globally.

Godolphin has handled the news impeccably, making a sensible statement available promptly and announcing  a complete internal review in conjunction with the sport's authority, the BHA.

Godolphin is the Victory Team of horse-racing - it's a contender in a high profile international sport that has become about Brand Dubai in the same way as the Victory Team did - and in the same fashion. Godolphin doesn't need to cheat - the stables' manager Simon Crisford referred to Sheikh Mohammed as finding the news "completely unacceptable" and "being appalled" in his statement and I truly believe he would be. The last thing in the world Godolphin and its owner wants or needs is this because it's actually about a reputation and a brand that are respectively much greater than any horse racing prize.

One thing's certain, though. Zarooni's for the high jump...

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From The Dungeons

Book Marketing And McNabb's Theory Of Multitouch

(Photo credit: Wikipedia ) I clearly want to tell the world about A Decent Bomber . This is perfectly natural, it's my latest...