Thursday, 26 July 2007
Naked
It really is time to go on leave, isn't it?
Send to KindleRTA Quote of The Year
No sooner had I finished posting up a grumpy slice of whingeing about Salik than the morning papers landed with their customary 'thud' and with them the news that the new Floating Bridge over Dubai creek was shut yesterday morning for hours, causing massive and widespread chaos and misery on the roads.
Why?
According to Dubai's RTA (Roads and Transport Authority), quoted by Gulf News: "The bridge was closed for about two hours as part of the contingency plan to conduct some technical experiments during the peak hours so as to ensure that the emergency system works effectively using the smart traffic systems."
This is the finest, rarest, premium quality doublespeak. Not even Sir Humphrey Applebey could ever have reached these heights. This obfuscatory blither is the result of the hard work of a truly brilliant team of communications professionals and I salute them all individually and collectively.
Send to KindleSalik Surprises
So much has been written about Dubai’s congestion charge, Salik, that it’s difficult to contemplate adding to what’s already out there without a certain sense of resignation and perhaps a touch of fear that it’s just going to be a repetition of the considerable volume of incredulity, indignation, anger and exasperated invective that has peppered so many blogs over the past couple of months. Even the media, ever-aware of the burden of governmental disapproval, has tried to reflect the broad public dislike of the scheme. Strangely, few of the people who have complained appear to have been motivated to do so by the financial impact: it has been the apparent lack of a clear objective or a well-communicated plan of any sort that has drawn much of the negative comment in both on and off-line media. The response of the RTA, to the broad public concern has, at its least helpful, been to tell the public to stow it because they’re ‘not traffic experts’. The flow of information regarding the scheme and the ‘traffic management objectives’ that we’re told about as we hold for the Salik call centre to finish ‘helping’ other callers has hardly ever been more than a grudging trickle.
I am one of those people whose mobile numbers were ‘given wrongly’: I still have the copy of the form in which my mobile number is given with perfect clarity. I corrected the error over the ‘phone last week when I got through to their call centre. Today I got an SMS telling me that my balance of Dhs 2 was insufficient and that I should top up or face a fine. Now, forgive me, but I thought that one of the ideas was that you’d get an SMS warning you that your balance was low. Apparently not.
So I went to top up. I have to confess I was a little annoyed at having to do this on the spur of the moment rather than with a couple of crossings’ notice, but never mind. The Emarat station just prior to the Garhoud toll only has one till that can take Salik top-ups because they only have one pad of Salik top up forms – a rather analogue, multipart book of slips.
I can pay my phone bill using online and telephone banking, as well as my electricity and water bill. I can pay my traffic fines and I can even renew my PO box online.
But I have to top up my Salik account by filling in a cloakroom slip? So be it. I aimed to top up with a nice Dhs250 so that I wouldn't have to do it again for a good while. So I gave the girl my Visa card. Which is when I discovered you can only pay for Salik by cash.
What a muckle-headed slice of totally incompetent daftness.
But I’m not finished by a long chalk. You see, I then drove over Garhoud to hit the tailback immediately after the bridge. Because it’s gridlocked over Maktoum and the new Floating Bridge through City Centre and up the
I thought I’d get a few laughs out of Salik but I, along with a lot of other people, have stopped laughing. Come September, when the traffic levels ramp back up to their usual heaving stock car race levels, there’ll be a whole lot more people not laughing.
Someone should really start doing some explaining.
Send to KindleWednesday, 25 July 2007
Sky - That's Better!
I can only hope that my profound indignation, in the spirit of a butterfly in Beijing, somehow transmitted itself to London and changed a few synapses in the mind of a senior production team member. But sadly I have to admit that it's more likely that they simply came to their senses...
Send to KindleShopper's Paradise
25% increase in shoppers shrills the page 18 headline, backed up by the picture caption, Boutiques and accessory shops had the highest share of Festival sales.
Delightfully, the huge image used to illustrate the story is that of an completely empty shop.
One can only conjecture that they had been scared away temporarily by the appearance of a hungry, ravening Modhesh...
Send to KindleTuesday, 24 July 2007
Ainsworth 1 Sky News 0 - They're Still Getting the Tone Wrong!
Following my wee rant about Sky News and how I think they’re getting the tone of their reporting on the floods in the
The UAE’s Shamal whips up the desert and dumps it on the cities: sand streams across the roads and visibility drops, sometimes alarmingly. Shamal is Arabic for North and, perhaps interestingly, many people in the Arab World use shamal to mean left as well as yassar (right is yemin). Quite why North is synonymous with left is a mystery to me...
Send to KindleMonday, 23 July 2007
What to do?
It is invariably delivered with an inclination of the head and a smile. Your electricity has been cut off because of a clerical error, it’s Thursday evening and the reconnection team have all gone home for the weekend and you face at least 72 hours in the sweltering heat with no power and water through no fault of your own. You’re raging and the man from the electricity smiles at you and shakes his head, saying: “What to do?”
Pals Dom and Scott and I thought it would be a great Whisky brand for the Indian market and many a boozy evening has consequently descended into brainstorming sessions for the commercials.
Actor is sitting, cross-legged on the compacted earth, in front of the ruins of a Malabari house. There are coconut palms waving gently in the sun behind him. He’s wearing a shirt and lunghi as he addresses the camera.
“House is burning. Insurance not updated. Wife is leaving. Dowry being refundable. I am having nothing left. Even children are going back to grandmother.”
Actor grins broadly, raising glass of whisky with lots of ice cubes in to camera and inclines head in time-honoured fashion.
“What to do?”
The variations on the theme are, of course, awesome.
It was a phrase I was able to use this morning, as young Carrington was heard fuming and fulminating as he tried to struggle with his new home PC. Apparently he was having some issues with something called Windows Vista that was causing his sparkly new slice of integrated technology platform to blow raspberries, generally misbehave, lock up, whistle
“Yes, I understand the severity of the situation. But what to do?”
I shall not record his response for fear it may offend the delicate ears of the genteel reader…
Send to KindleUK Flooding: The Spokesperson Bites Back
I spend quite a lot of my professional life coaching spokespeople who will be dealing with media. I spend a little bit of my time being a spokesperson talking to media, too. And so I guess, despite my pro-media approach to my work, I’m also inclined to ‘root’ for a spokesperson. Rarely have I found myself so involved in the moments of combat, because let’s face it this is a contact sport, as I was watching the Bowskill interview.
The story is simple: a huge volume of rain fell on areas in the UK again this week, forcing motorists to spend overnight in their cars on blocked motorways. Roads across the country were flooded and became impassable: whole communities have been flooded out with huge volumes of water - much of it now contaminated.
So when Sky News’ anchor starts to play the blame game and try to pin the misery of overnight stranded motorists and flooded homes on the Highways Agency, you’d expect spokesperson Graham Bowskill to stutter and witter, to try and defend his agency’s pathetic performance to the journalist who speaks for all of us.
Well, he didn’t. He spoke well, cogently and with dignity.
Now UK PR commentator The World’s Leading (Theo to his mates) has already made the point that spokespeople in the
The fact is that Bowskill putting his strong case forward well actually played against everything that the journalist wanted – a cheap shot story angle that focused everyone’s rightful indignation and anger on the sucker being interviewed. And so he came through it all beautifully. It’s such a shame that nobody was there to point out how at odds with our common feeling at a time of crisis this style of ‘blame game’ journalism is. Because, of course, the media playing that game would never DREAM of facing public criticism that their response was inappropriate.
Several of Sky's interviews around the whole flooding disaster since have been in the same vein: alarmist and obviously ranging around and looking for someone they can pin blame on. Last night they cut an interview short with a chap who was telling them that the community had actually given up worrying and was taking it all lightly. Again, it's not what they wanted to hear and so they moved on and cut the interview.
And I do find it interesting that, as communities pull together in the face of this unprecedented disaster, Sky is just lobbing stones, being alarmist and generally plain unhelpful. It does seem to me that their tone of coverage is sharply at odds with public sentiment. I wonder if it will backfire on them...
Send to KindleSaturday, 21 July 2007
George Bush Colon Cancer Scare: Brilliant!
But that’s just the beginning...
Then they pumped air into his colon to inflate it so that the cameras can see around. It’s despicably uncomfortable, like someone released a high pressure airline into your gut. People who’ve done it without the happy juice have been known to scream with the pain of it all.
And then they excised lumps of his lower gut (videotaped – I can’t WAIT for the bootleg) with a hot wire loop so that he could shit it out in a stream of post-operative blood and KY jelly, like a pretty new resident of a Texan jail taking his first crap.
No wonder he handed over to Dick Cheney. Who wants the Free World to be in the hands of a drugged up psychopath who's lost control of his bowels and is taking a royally huge instrument up his ass?
Oh. Hang on. That's pretty much situation normal, isn't it? You'd almost wonder why they bothered calling Dick at all, wouldn't you?
This is something that people in the Arab World should be told about. It will bring them a little moment of joy. Particularly the Iraqis...
Send to KindleThe Revenge of the Rose and the Truck Road

One of the many strange and wonderful inventions to come from the mind of Michael Moorcock, one of the great novelists writing in English today, was that of the Gypsy Nation in his fantasy, The Revenge of the Rose. The Gypsy Nation was an enormous caravan of perpetually motive land leviathans that created a world-girdling road of compressed detritus, a huge pathway created from millennia of the caravan's discarded rubbish.
It was the first thing that popped into my head as we travelled down from Dibba to Sharjah: there’s a new road that snakes out through the foothills of the Hajjar mountains behind the Fujairah Cement plant, past the many crushers and quarries that now dot the landscape, and joins the Manama/Ras Al Khaimah road. And its continuation is a truck road, from Manama to just above Umm Al Qawain on the Emirates Road, that runs across the wide, rocky wadi plain and then carries on through the slowly changing landscape until it rises and falls through the red sands of the Northern desert. Dotted along the margins of this lone, straight pencil-line of blacktop is a constant litter of discarded tyres and occasional heaps of rocks that testify to delayed, and dropped, loads. And on the road itself, travelling both ways, is a constant slow-moving procession of heavy vehicles, laden with teetering loads of rock going south and empty (but still lumbering) travelling back north. It’s a nose-to-tail procession that mimics the constant grind of Moorcock’s Gypsy Nation, seemingly unstoppable, slow-moving and perpetual.
This groaning procession is the raw material that’s feeding
Isn’t it strange that they have to level mountains to build skyscrapers and demolish hills to reclaim the sea?
Send to KindleFrom The Dungeons
Book Marketing And McNabb's Theory Of Multitouch
(Photo credit: Wikipedia ) I clearly want to tell the world about A Decent Bomber . This is perfectly natural, it's my latest...