Showing posts sorted by date for query taxi. Sort by relevance Show all posts
Showing posts sorted by date for query taxi. Sort by relevance Show all posts

Sunday 13 December 2015

The Liberty Bus

English: Desert in Dubai
(Photo credit: Wikipedia)
You know when a day goes to complete ratshit? When you had plans and they gang aft agley? It was that sort of day last Thursday. Scheduled to be in Warqa for festive nibbles with pals, I'm still in the office at six with a drive to Ajman and back ahead of me and every road in Dubai is crimson on Google Maps. The MBZ is just awful, blocked up south of Mirdif.

And so, desperate, I set off to find The Last Snicket, the tiny gap out by the RTA depot in the desert beyond Mizhar that breaches the insane wall of concrete lumps that very transport authority has constructed in the sands that border two parts of the same country.

I don't know what I was thinking. I mean, if I'd sat out the MBZ mess, I'd have been through in 30 minutes. But something in me, the spirit that sets salmon carving their way across the world's oceans to seek a nice, Scottish river to die in, craved freedom. Driving along the sandy track by the barrier in the darkness, I started to doubt myself. Was this really the smart thing to do? Of course it was, I was moving, wasn't I?

The little gap was closed. They've been plugging gaps opening in their barrier daily. And they've gone further out into the remote desert than ever before. You know that feeling when you just have to keep going around the next corner in the wadi to see what's there? Yep, that. I carry on up sandy hill and down bosky dell, finding gap after gap has been plugged with the ground all around churned up by the tractors they've used to pile up great walls of sand to reinforce their barrier. Until I get to The Last Snicket, literally a few hundred yards from the Emirates Road, the E611, in the deep, deep desert.

They've even blocked that, something I discover as I hurl the car over the piles they've made in their blocking frenzy, the Pajero bucking on the rough, soft sand and then lurching down a steep slope into a deep, pitch black bowl. That's when The Fear hit me, the nasty tingle you get when you know something really, really bad's about to happen and you're powerless to stop it. There are two ways out of the bowl, a long slope that appears to have no ending in the darkness and a steep boggy little track out to the right, all churned up and deeply rutted soft sand. I can see very little because my lights are pointed downwards as I slip down the slope. I'm going too slowly, slam my foot down on the throttle and go for the boggy sand, knowing in my heart of hearts I don't have enough speed. Sure enough, half-way up, I dig in and grind to a halt. I reverse to try and regain some momentum to get back up the steep incline I've come down, but it's useless. I stick right there in the cusp of the bowl in the desert blackness.

I say some rude things and then abandon ship. It's too late, too remote and too dark to do anything else. I clamber up the soft dunes and strike out towards the bright lights of the labour camp that sits between the RTA depot and the snaking lights of the 611. Shoes filled with sand, I realise what a spectacle I present when labourers stop to gape at me - a man has walked out of the inky darkness of the desert wearing a blue suit and carrying a laptop bag. I do what any decent Englishman would do and wave, bidding them a cheery 'Good evening'.

I find a gentleman wearing a 'security' uniform. 'Good evening,' I smile. 'Is there any chance I could get a taxi from here?'

He is speechless, but the chap next to him has more presence of mind. 'Where going?' He asks. 'To Sharjah,' I tell him. He grabs my arm and propels me to a nearby bus full of labourers. 'Sharjah, Sharjah, one way!' he shouts at the driver. A jockey seat is put down and patted by a chap in tatty blue overalls. 'Majlis!' he calls out above the coughing engine noise, a broken-toothed grin welcoming me into the fuggy interior. And we set off, some thirty labourers on their way to enjoy a wander around Rolla and me in my blue suit, poker straight and somewhat bewildered, if the truth be told.

We drive up through a track in the darkness, finally breaking out onto the road by the RTA depot and then through Mizhar and Muhaisna. The chaps are nattering away, cheerful and buoyed by the coming weekend. Their chatter is a constant tide of shouts, laughter and tubercular coughing set against the rise and fall of the clanking engine. We hit bad traffic and a moan goes up from the bus, 'Sonapour, Sonapour,' they tut and sigh. It's as if there's nothing good ever to be got from Sonapour, the source of the traffic snarl-up.

They let me off at National Paints and I bid them a cheery, and genuinely thankful, farewell and get a taxi. The taxi driver has clearly never seen a man in a suit get off a labour bus before and it takes me a while before I can get him to listen to where I want to go.

For what it's worth, I eventually made it back down to Warqa only half an hour late.

The next day I went back in the company of pal Derek to see how we could possibly unstick the Paj. It was pretty hopeless, but some tyre letting down and tugging later, we managed to extricate ourselves both from the bowl. And then, because we could, we pootled over the blocked snicket and home to Sharjah.

It's safe to say, though, that my snicketing days are now over. I enjoyed the new experience of the Liberty Bus but honestly don't fancy making a habit of it...

Saturday 24 October 2015

The Link Between The Rad Eason Baloo And Parto Caro Larne

English: tintype of a african american male
(Photo credit: Wikipedia)
   ‘You African too, then?’
   ‘No.’
   ‘And beardy boy out there? Pakistani?’
   ‘Is nationality so important to you, Mr Pat O’Carolan?’
His deep tones and accent made Pat’s name sound exotic, Parto Caro Larne. Pat turned from his gazing into the yard, his wet hands dripping onto the flagstone floor. ‘Nationality? Sure, it used to be everything to me. Now it doesn’t seem terribly important, tell the truth. Where are you holding my niece?’
   ‘I am not holding her. She is safe.’ Yousuf gestured at the stack of black briefcases in their plastic wrappers stacked along the kitchen wall. ‘You wish for to begin? The more quick you finish these, you see your brother daughter.’

I dropped the car off for servicing this morning. Pretty much total chaos at Al Habtoor, an attempt to regulate the Saturday crowd with a numbering system meeting with spirited resistance from the jostling mob. Got a taxi home and, joy of joys, he was 'new driver'. So given I malum and he no malum, I directed him home. Because I'm an idiot, I pointed out various landmarks for him so he could pick up at least a smattering of 'knowledge'. He wasn't really listening, of course.

Using my writer's vocabulary and language skills, I was able to put together the immortal sentence 'Bridge down left', which did the job. I pointed out the Radisson Blu Sharjah to him, 'This funduq Rad Eason Baloo' and then 'This funduq Cher A Ton', I said and that reminded me of Parto Caro Larne and Mist Air Queen Larne, an African's pronunciation of Irish names in my new book, which I might have forgotten to tell you about, A Decent Bomber.

You do steal rather a lot of the world around you when you embark on this writing thing. I've always admired John le Carré's ability to conjure up an immediately authentic sounding German or Russian with a few phrases. After all these years, I'd hope I can do a decent Arab...

BTW, here's a handy pre-order A Decent Bomber link for a quiet Saturday morning. Thanks to Derek Pereira for the Saturday morning hint...

Monday 15 June 2015

Autolease In Sharjah Car Rental Shock Horror

Smile 12 a
(Photo credit: Wikipedia)
Every now and then I have to give my car to Al Habtoor so they can annoy me and then charge me the national aid budget of Chile for servicing it. Occasionally they keep it in overnight so they can charge me more and fix something like the engine mountings which are, for a 4WD, oddly prone to breaking.

I may treat my car badly.

Because Al Habtoor owns Sharjah car hire company Diamond Lease, it clearly makes no sense to have a car hire facility tied to your Mitsubishi service centre so your customers can hire cars when theirs are in the shop. That would be convenient, provide an excellent service and make money to boot. So we'll not do that, then.

Luckily, there is Sharjah based car rental company Autolease.

I've been using 'em for years, ever since I first got here in fact, when I hired a 4WD for a day out (In the process hitting - and negatively life-enabling - an Omani goat, but that's another story). They hire out Nissan Altimas for a daily rate of some Dhs175 (inclusive), which sort of suits me. Their website, incidentally, is one of the most charmingly retro UAE experiences to be had outside the Hatta Fort Hotel's Roumoul Bar.

They've decided I now qualify, me with my measly occasional one day hire, as an 'old customer'. Yesterday, I got there to find the paperwork all pre-completed - they'd taken my documents from the previous car rentals in their files - just a signature and then outside to find a chap ready by my car, engine running and AC on. The staff even lent me Dhs10 to pay off my taxi because I didn't have change.

At the end of a long and weary day, it was a wondrous - more so for its rarity - thing to find. Really good customer service. Staff who are friendly, helpful, intelligent and simply delightful, who have anticipated your needs and who are genuinely solicitous. I was grinning all the way home.

Braving the 611 (or, these days, 'Emirates Road') this morning in a Nissan Altima, I have to say, was blood-curdling. Trying to negotiate four jostling lanes of close-packed, bad-tempered commuters hammering 140kph and realising you have the road presence of a curdled gnat. Not good.

Friday 10 April 2015

IzaKaya Dubai: Of Japanese Times Gone Bi


This delicious image was brought to my attention courtesy Mr +Gerald Donovan*, whose laconic 'Was she indeed?' on Twitter opened up the new worlds of alternative meaning caressing this otherwise unremarkable attempt to breathe life into a daft advertising-led 'social media' campaign for the Izakaya Japanese restaurant at the JW Marriott Marquis in Dubai.

Launched, in time-honoured ad-agency style, with a press handout highlighting that most tremulously newsworthy of events, the launch of a Dubai Taxi bumper sticker campaign, the campaign will now delight many people in ways its instigators had - we can only presume - never imagined.

And of course now we enter a whole new - and infinitely more entertaining - world of extrapolation and exploration. From being a side salad to a Dubai taxi, Iza Kaya is now elevated to the status of a little avocado mystery. She was, but is no longer. Its all rather fascinating - what happened to change her? Was it a slow jading of the palate or a bite of life's bitter lime that transformed her? And while she might not be of that shade any more, there's a certain colourful 'frisson' about her now. Would she go back? Or are her emerald charms now set firm only for the less gentle sex?

We are all schoolboys...

*(He's @gerald_d on Twitter, but Google+ likes to intersperse itself and suggest G+ links when you start throwing Twitter's trademark @ signs around.)

Tuesday 9 December 2014

The UAE's Wikipedia Problem

Wikipedia
(Photo credit: Wikipedia)
I don't quite remember why, but I looked up the place I live on Wikipedia a while ago. Al Heera is a suburb of Northern Sharjah, a sleepy wee harbour and an area of older mud brick houses that were until recently the homes of taxi drivers and labourers which has now been all but cleared. The 1970s era police station remains.

Wikipedia didn't have a page for Al Heera, but it did have one for Al Hayra. It contained nothing more than a line saying it was a suburb of Sharjah. But Al Heera has a lot more history than that (as I pointed out the other day in that ten things you didn't know about the UAE post). And it's spelled 'Al Heera' - that's what it says on the street signs and everything.

So I thought I'd change it. I haven't tried to edit Wikipedia for a while because anyone from the UAE fell foul of the way the UAE's IP addresses work. Wikipedia all too often locked you out because someone from your IP address had previously been blocked. I even took Wikipedia founder Jimmy Wales to task on this when Jess and I interviewed him for our Dubai Eye radio show a few years back (His response was 'suck it up', basically). But something has changed when I wasn't looking and now you can freely edit Wikipedia from the UAE. So I rolled up my sleeves and set about trying to change Al Hayra to Al Heera and filling the entry out a bit.

Well, my dears, what followed was an education. 'You can't do that' said members of the "Wikipedia community" - it's called Al Hayra.'

It's not. I live there. It's called Al Heera.

'Just because you live somewhere doesn't mean you can change Wikipedia. Because you say so doesn't make a truth. There are more Google results for Al Hayra than Al Heera. So it stays that way.'

But those results are all websites that have derived their miss-spelling of the place from Wikipedia. You're the reason for those results. Just because you've made a mistake and it's been echoed all over the Web doesn't make your echoes justify the fact what you originally shouted was wrong. You can't define a virtual world that has no link to reality. What next? You going to rename London as Loondown?'

'Look, it just stays that way, right?'

So I changed it myself, following a Wikipedia mantra to 'be bold'. And I added a photograph of Al Heera police station, with its sign that clearly says 'Al Heera Police Station'. And it stayed that way. I also filled out the history of the place, which is all a little Quixotic and even charming. I didn't exactly change the world, but I recorded a wee bit of little known history that relates to the neighbourhood I live in and it felt good. I had a look around at other UAE pages. And oh, my word, what a mess did I find. The article on the UAE's Prime Minister was embarrassing to say the least. The article on Dubai charts every single bad thing that's ever happened in the city and all too few of the good ones. Ajman was almost non-existent apart from a load of bitterness from someone who had clearly got caught out by the real estate bust. I quickly found out that if it's something negative about the UAE, it gets added to the pile eagerly but if you contribute something positive it gets hung out to dry and flagged up as promotion or POV or any number of other perceived violations of Wikipedia policy. Even if it's true, cited fact.

To be fair to Wikipedia, it gets attacked constantly by vandalism, lunatics with an agenda and narcissists both personal and commercial. Companies can't understand why they're not allowed to write their own pages, self-interest constantly battles to get its version of 'the truth' out there and the UAE doesn't have a great reputation for creating sound, neutral-tone, articles among members of the Wikipedia community.

But all that notwithstanding, the UAE on Wikipedia is largely unloved and patchy and all too frequently articles are unbalanced, inaccurate and misleading. Many articles are badly weighted, with a marked tendency to put slagging the place and its people off before letting the facts get out there. And nobody clearly cares: many unjustified assertions and snide asides in articles have been up there and left unchallenged for years and there are many, many such errors.

As the long time reader of this marginal and dusty corner of the Internet will attest, I have often aired my own beefs about the place in which I live and have even been what you might call outspoken and critical. I'd argue that a friend who'll tell you the truth to your face is worth having, but I know there are those who would disagree. The UAE's not perfect, not by any means. But it's done for us very nicely these past 21 years and we remain safe, happy and comfortable in our overseas home. I can't imagine anywhere else that would have given us what we enjoy here. And so I actually found myself feeling a bit affronted by it all. Why should the first result on Google return a page packed with violations of human rights, charges of Islamic Injustice and lurid accounts of the 'bust' when we are all here - labourer and CEO alike - because we're better off here? How is it that the UK article, for instance, doesn't outline every nasty killing, injustice or act of corporate malfeasance that takes place there but the UAE and Dubai ones do?

The latest example came yesterday when I stumbled across the fact the UAE gave 1.25% of its GDP in overseas development aid (ODA) last year - over $5 billion. I thought that was a lot and nipped off to check it on, naturally, Wikipedia. I was amazed to find the UAE would be the world's largest contributor of aid by percentage of GDP and stands as the ninth largest contributor of aid outright. Not bad for the world's thirtieth largest economy. But when you get to Wikipedia's 'List of governments by development aid', the UAE doesn't even feature on the 28 country listing. How could that be? Because the list given is of OECD countries - the assumption clearly being that if you're not in the OECD, you don't matter.

One of the ways of getting change to happen in Wikipedia is, frustrating as it can be, arguing a case. And so I opened up a dialogue on the 'talk page' (the best way of starting the conversation). The UAE is now - as a result of that dialogue - at least mentioned, although the main list still excludes non-OECD countries. It's a small (and frustrating) example of what I've found on Wikipedia. There's nobody out there who cares and so the whole country is constantly misrepresented and mischaracterised. The UAE is neglected and because of that neglect its coming up badly time after time when the world searches for it precisely because Google consistently places Wikipedia content up on that number one pedestal that we all crave so much that we're willing to call our children Boondark Binkysnangle so that at least they'll be searchable when they grow up.

Like the UAE, Wikipedia isn't perfect but it's on a journey. It's a community, reflecting all the human folly, foibles and fabulousness that you'll find in any community. There are more than a few nerds and nutters in there. But I've found you can usually initiate a dialogue and change things - not always everything you want, but better than it was before. Sometimes the dialogue can be infuriating and I have been amazed at the negative sentiment and blind ignorance I have encountered. There appears to be a broad assumption that nothing good can come out of the Middle East and so every conversation seems to start from a low point and struggle to make its way upwards. But that's the only way you promote change, no?

Blind assertion and wilful vandalism are, rightly, punished - and it can be a tough playground. But the worst thing of all is simply letting things go unchallenged and the more strident voices be heard because we can't be arsed to get involved.

And that's the UAE's Wikipedia problem. Sheer neglect.

Wednesday 29 October 2014

Mobile Money, Apple Pay And Disintermediation

Credit cards Français : Cartes de crédit Itali...
Dead. Yeah. Dead.
Funny, I started yesterday with a post about mobiles and ended it talking about disintermediation. Hence a new post.

Disintermediation is what the Internet does to people who are selling privileged access to things. The Internet destroys privileged access. So, for instance, if you are in PR and selling media relations, I can use online tools to access journalists and I don't need you. If you're an ad agency selling creativity (it can be crowdsourced) or media booking (click, click hellooo), I can DIY, thanks. If you're a journalist selling me access to events (all my pals are filming it and sharing the videos on Twitter, thanks). Or a travel agent selling me airline tickets (click), a bookshop (click) or any other number of people taking my money for giving me something I can do using the Internet, you're dead meat. Perhaps not today or not tomorrow, but soon enough.

I was talking about it in the last of the Bookshop DIFC writing, editing and publishing workshops (thanks, chaps, I had a lot of fun and nobody's sued, so that's good) last night. I was trotting out my old catechisms - "Quality is irrelevant when technology improves access" and "The Internet destroys privileged access" - in relation to the ongoing destruction/transformation of the booky book publishing business.

The mobile's done the same, of course. I remember with painful clarity being at a Motorola PR klatch in Vienna in the mid '90s as we discussed maintaining the relevance of radio paging in the SMS era. The answer, of course, was flee for the hills. The invitation to fight to the last man in an epic stand against overwhelming odds with no possible gain in sight is one I will always respectfully decline.

Guess I'm not made of the stuff of heroes.

The mobile hasn't just done for the radio pager - it's done for the bedside clock, too. It's killing the iPod, iterative technological destruction at its best. The digital camera's not looking too pleased, the dictaphone is a relic and taxi companies aren't far behind. Telcos are being reduced to faceless providers of wholesale bandwidth - and they don't like it.

Who'd have thought you could do so much with a telephone, eh?

Apple Pay is the new toy from The Church Of Jobs. It's an NFC based payment system based on your Apple Store subscription that lets you pay for things by waggling your mobile at a terminal. It's causing some issues in the States right now where a group of retailers, including Wal-Mart and Gap, are prevented from accepting it because they've signed up to a rival NFC payment scheme that's not got off the ground yet. They're going to have to rip up that MoU fast if they're not going to alienate millions of iPhone-toting punters wanting to waggle their cash across.

And so the mobile is going to do for credit cards. We're not going to need that wee piece of plastic anymore. Which is interesting, because we arguably don't need what's behind it. We're paying 2.5% of every single transaction for the privilege of moving our money from our account to credit someone else. Sure, the retailer pays the 2.5%, not us. But if you think they're gladly absorbing that cost rather than passing it on faster than you can say antidisestablishmentarianism, you've got another thing coming.

Apple, Amazon et al can move money for nothing. And we trust them - we've already given them our credit cards. What if they tell us we can have what we want without having to use the card? Pay the 2.5%?

Banks will never allow it, surely?

Yeah, but wait until they realise they don't own the customer anymore. They're just virtual money stores at the backend of our more important direct relationship with the retailer. By inserting itself in the transaction, the mobile displaces the payment facilitator and renders it faceless. It's just a redundant transactional layer and technology removes redundant transactional layers rather neatly.

There's not a thing they can do about it. It's already game over.

Saturday 27 September 2014

Book Review: Desert Taxi

English: Sahara desert from space. Русский: Пу...
 (Photo credit: Wikipedia)
You'll find it hard to find a copy of this. Amazon's selling one - if I were you, I'd rush over and snap it up. It's out of print - a gem that deserves SO much more than oblivion.

I love this book. It's a treasured possession. My copy's not worn well, the paper's yellowed and brittle, dried out to the point where one page has simply cracked apart and is nestled loose, torn from tip to toe by an unknown hand - likely that of of gravity or being boxed up for a house move.

Anyone selling a mint copy? Hit me up - I'm a buyer.

I've just re-read it. Yes, I even put my Kindle aside to read a booky book. Having finished Alexander Frater's Beyond the Blue Horizon, I was ripe for another travelogue. And I slid this out of the shelf as I realised I hadn't read it in 20 years.

And what a read it is.

Mike and Nita embark on a madcap journey from London to Nigeria, where he has a posting, using an 18 year old Hackney Carriage. The kicker is this book was written (and the journey undertaken) in 1956. So the taxi's a sort of pre-war Model T sort of thing, not the Black Cab we know today.

Marriott writes brilliantly, observant and wry with a glorious command of language and an engaging style. The challenge they take on is clearly insane and his account of trawling through the Sahara in an ancient cab is peppered with scenes in which Foreign Legion and Touareg alike are left open-mouthed by the mad dogs and Englishmen puttering through their midday sun.

He's English - the sort of English of Empire and Evelyn Waugh. Nita - pretty and clearly possessed of a saintly demeanour (or a love of lunatics) beyond reason, is as bashed about in the journey as Bertha the taxi - but our self-deprecating and potty author makes everything come alive; you end up consuming the pages, rooting for these idiotic, impossibly hardy and resourceful people.

It's a book that deserves to be re-published, enjoyed and shared as a classic of travel writing. And it's been lost in the cruel mist of time - what a shame.

If you can find a copy, snatch it up. This book is charming, delightful, gripping and - yes - inspiring.

I wonder where Mike and Nita are today. If they've made the longer journey, they'll be in their eighties. I would so love to sit and sip a snifter and listen to them, creaky and smiling-eyed, tell me where their lives went next.

This book so deserves to be in print again...

Monday 6 January 2014

Book Post: Shemlan, Newgale, Pembrokeshire And Floods


Jason Hartmoor has been alive a little over an hour. He has recovered from his recurring nightmare and turned the damp side of his pillow to face the mattress. He luxuriates in the bright light streaming through the window overlooking the sea. It takes up most of the length of the room.
The bed sheets are white and crisp. Every opening of the eyes is a bonus, a thrill of pleasure. Sometimes he tries to stave off sleep, lying and fighting exhaustion until the early hours. It is becoming increasingly hard to push back the darkness. These days he’s lucky to hold out beyond midnight.
Throwing the lightweight duvet aside, he pauses for breath before sliding himself into a sitting position, looking out over Newgale’s glorious sandy mile, the breakers cascading. The dots of shivering early surfers bob in the glistening waves.
The pain starts to creep back, like a slinking dog.
He stands by the window, gazing out over the hazy beach, the fine misty spray thrown up by the incoming tide. His face in the morning light is lined and wan, pain etched into his still-handsome features, a face that would seem haughty but for the humour in the blue eyes nestled in the bruised-looking shadows. His hair is white, his forehead prominent and his nose aquiline. He draws himself up unconsciously; the slight puff of his chest brings a twinge of discomfort.
From Shemlan: A Deadly Tragedy

What's the connection between the Lebanese mountain village of Shemlan and the Pembrokeshire coast? Absolutely none, unless you count me. Retired diplomat Jason Hartmoor was always going to have holed up either in Newgale or Pendine, it was touch and go which until I actually started writing the words above. I just wanted a long beach.

I spent many idyllic childhood holidays just around the corner from Newgale, the family stayed in the village of Pen Y Cwm (Welsh for 'top of the valley') and we'd often walk over the headlands to the village shop. When the tide is low you can walk from the beach at the end of the valley to Newgale, a mile and more of golden strand stretching out before you and a huge sea wall of slithering grey sea-worn stones protecting the pub and campsite that, apart from a handful of houses scattered on the hillside, make up Newgale itself.

The recent bad weather in the UK saw the Pembrokeshire coast taking something of a battering and Newgale was no exception: for the first time in living memory, that huge mound of stones was breached by the tide and wind-blown sea, flooding the campsite and pub beyond.

My parents never lost their love of this majestic coast and - arguably too late in life - chose to move there in their retirement. It was more my father's choice, he had a hankering to live by the sea. They ended up inland, a little down the road from Newgale and so we travel there frequently enough. The beach remains a favourite walk and yes, even in the winter months that mercilessly cold grey sea is dotted with the figures of surfers. I've always thought them quite, quite mad.

Anyway, as you travel uphill out of Newgale towards Pen Y Cym and Solva there's a bungalow with blue windows. Stand below it and look out across the vast expanse of shining sand at low tide and you'll see the view Jason took in on the day he pushed his x-rays into the kitchen dustbin and trundled his wheelie bag out to the taxi on his way to Beirut and his date with destiny...


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Tuesday 29 October 2013

Book Post - Shemlan On Target

As they climbed up into the hills above Beirut, Hartmoor gazed out of the car window at the buildings around them. No scent of spring for this trip, he reflected, the February rain greying out the scenery. Misty tendrils snaked around the treetops. He remembered his first journey on this road, past the sprawling village of Bchamoun at the foothills then the road winding through the villages clinging to the plunging gorges of the Chouf Mountains. Now, as then, the houses in the villages seemed stacked up on top of each other, densely packed on the steep hillsides.
To the side of the road ran a concrete storm drain that crossed the tarmac as the camber and direction changed, the grating covering it clanging under the taxi’s wheels. The taxi hit a pothole hard, the engine note jumping and a dark cloud left behind as the driver changed down a gear. The rosary hanging on his rear mirror jangled.
They passed the village of Ainab, Hartmoor marvelling at the number of new stone-clad villas, gated developments and building sites overlooking Beirut spread out far below. A blue sign proclaimed ‘Shimlan.’ He leaned forward and asked the driver to slow down, ‘Shway, Shway.’
From Shemlan - A Deadly Tragedy


The mornings and evenings this week have been a tad hectic, with proofreader Katie Stine chucking up no less than 230 line errors (where the hell did THEY come from?) in her edit of the MS of Shemlan - A Deadly Tragedy and my last editing round, performed using a Kindle, now almost over.

Its amazing that after so many edits, beta reads, a professional edit and a professional proof read (Katie's VERY good) that I'm still chucking stuff up but that's the way it goes with books. You can do a lot with 85,000 words, including word repetitions, lazy adjectives, little touches to clarify points, better word choices, filters (he saw the shiny spoon = the spoon shone) and more.

I'm giving a follow up workshop for the Hunna Ladies Writer's Group on Saturday at the Emirates LitFest's home, the Dar Al Adab - on how to self-publish a book. Last time we looked at how to write and edit, so now we're going to complete the exercise and look at how you can use POD and ebooks to make your work available to a truly global audience. What better example to use in the live demos than Shemlan itself? So I'll be publishing the e-book on Saturday.

That doesn't mean you'll be able to get your hands on it Saturday. Amazon Kindle takes 12-24 hours to populate, Createspace for the paperback can take longer (including the Book Depository which can actually take a couple of weeks to bring up a title) and Smashwords' Premium Catalogue (iBooks and the like) can similarly take a while. I reckon by my 'official' target publishing date of November 5th you'll be good to go and the links can go up.

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Thursday 28 February 2013

Sharjah Salik Gates. Dubai's Hundred Million Dollar Baby

This is a photo of the Salik Welcome Kit. This...
(Photo credit: Wikipedia)
Back in 2007, when Dubai's Salik road toll was first talked about, there were rumblings and mumblings that the Al Ittihad road linking Dubai and Sharjah would be one of the locations for toll gates. The feared gate didn't materialise at the time. In fact, Dubai's Road and Transport Authority was at pains to dampen speculation regarding a 'phase two' which meant, of course, that phase two was just around the corner.

When it came, phase two added a gate to the Sheikh Zayed Road and one to Maktoum Bridge. Both of these, as the original gates, were avoidable, but only by taking a more roundabout route. In fact the RTA, which likes to trumpet its green credentials (even going so far as to award a silver-plated cow's aorta for sustainable transport), has created a system of tolls that lengthens thousands of commuters' journeys each day by taking the most direct route.

And so it is with the new gates, which set the extraordinary precedent of taxing travel between two emirates. You'll be able to make a tax-free Sharjah/Dubai journey by travelling out to the E311 (The Road Formerly Known As The Emirates Road), a significantly longer drive than the Ittihad road. This is predicated on the vast road improvement scheme currently underway on the E311, which upgrades the junctions leading up to the infamous National Paints Roundabout and is intended to remove the bottleneck at National Paints. This is scheduled, we are told, for completion in April. I'll be delighted if it is, but looking at the current state of National Paints I simply can't see it happening.

What will happen if the changes to National Paints aren't ready or, worse, turn out not to work? Will the RTA go ahead, turn on Salik on April 15 (the announced 'go live' date) and create massive, snarling jams on a road already comprehensively choked by the large volume of inter-emirate traffic it carries? The move will certainly put huge pressure on a brand new road network in a known and notorious traffic hotspot. But then it's Sharjah's problem, isn't it? Dubai won't care, it'll be too busy counting the proceeds.

Back when it was launched, Salik was meant to raise Dhs600 million a year in fees according to 'traffic expert' and chairman of the RTA, Mattar Al Tayer. It's consistently whizzed past those targets, raising a stunning Dhs669 million in 2008 and 776 million in 2009. Media reports in 2011 told of Salik being used to underpin securitised loans of Dhs 2.93 billion based on its revenues to 2015. Apart from that, we have seen few up to date figures on Salik revenues - but a four year loan of Dhs2.93 billion would be about consistent with 2009 revenues - a tad over Dhs730 million a year. There's no doubt, whatever its impact on traffic has been, it has been an amazing success financially.

Now, with the Ittihad road carrying some 260,000 vehicles a day, an amazing number but one that comes straight from the horse's mouth, the RTA can look forward to raising a cool million dirhams a day or a hundred million dollars a year. According to the RTA itself, the whole scheme is intended to divert some 1500 vehicles per day to the E311 or E611 Dubai Bypass Road. I can see a lot more than 1,500 people choosing to take the long way round to avoid paying Dhs8 per day. Most people around here would buy and sell you for a Dirham.

That's effectively a hundred million dollar tax on travel to and from Sharjah. Neat.

It also means you're paying Dhs28 straight away to any taxi to take you to Dubai before the meter starts ticking and Dhs36 if you cross any of the 'internal' Salik gates. When I first came here, you could get a cab to Chicago Beach from Sharjah for Dhs25. Ah, me, but those were the days, eh?
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Friday 5 October 2012

Book Post: An Interview With Gerald Lynch

Bob Studholme is a lecturer in English at the Al Ain branch of Abu Dhabi University. One of the beta readers who gave valuable and extensive early feedback on the book, he volunteered to interview Gerald Lynch, the Northern Iriish spy who plays such a key role in Olives - A Violent Romance (where all agree he is a complete cad) and Beirut - An Explosive Thriller (where readers learn that Paul Stokes' view of Lynch might have been somewhat skewed by circumstance).

Either way, Bob let himself in for this. And here's how it went:

An unnamed hotel in Beirut. Yesterday.
 
   A knock sounds on the door.
  'Come.'
  Bob Studholme slinks into the room with a nervous grin. A university lecturer, he’s been forced to adopt the role of journalist and, even if he lectures in English, the prospect of facing down a difficult subject in person is not one he had counted on actually having to physically endure. He feels sweaty. Difficult doesn’t quite do it justice, he thinks. Dangerous. He gulps.
  The man he is here to meet stands, brushing his trouser legs. Studholme advances, his hand held out. He bobs a little. The man shakes the proffered hand and gestures to the armchair opposite his own. Studholme sits.
  ‘Would you like a drink? Something for the nerves?’ says Gerald Lynch.
  Peering up, he nods. ‘Umm, yes please.’
  Lynch wanders to the sideboard and fixes two stiff scotches. ‘Here. You’ll take ice.’
  Studholme almost spills the drink, gulping it too fast and wiping his bearded chin with the back of his hand.
  ‘So they’ve sent you to interrogate me, is it?’
  ‘Well, not so much that as interview you.’ He finishes the drink and Lynch pours him another.
  ‘Let’s get it over with then,’ the Irishman sits back, his hands steepled and his blue-eyed regard on the English lecturer with his notebook and HB pencil. Studholme produces a voice recorder and places it on the table between them. His voice is stronger than he feels.
  ‘To start with the one that puzzles me most, Mr. Lynch. You are an Irishman.  A Catholic Irishman from the North, where it matters even more than it does in the South. So why are you working for the Empire?’
  Lynch waves his condensation-frosted glass at Studholme, his finger pointing. ‘You’re a cheeky bugger, aren’t you? That’s a fine start, that is.’
  Studholme, fortified by whisky, stands his ground. There is a long silence. Lynch turns to put his drink down.
  ‘Let me tell you something, Bob. It is Bob, isn’t it?’ Studholme nods his assent. ‘I grew up in an orphanage but they put me out to a family whose kid was on heroin. He died and they blamed me for the habit their son had and they didn’t know about. So I got sent back. A few years later I met the dealer who sold him that last hit and he was an IRA man. That was the day the truth first hit me. They didn’t mind how they made the money to buy guns, see? They became criminals, as bad for decent folk trying to get by as the Brits, even worse. I used to join in, throwing stones and stuff down on the Falls Road. But after that I sort of lost my appetite for people who deal heroin for their so-called fight for freedom. So when the Brits came calling, I answered.’
  ‘Still, working for the people that you do has got to mean working with the British Establishment. Forgive me for saying it, but I can't see that being a mix of personality types that is exactly made in Heaven. In fact, I think you'd piss each other off royally. How do you get on with your superiors?’
  Lynch laughs. ‘You’d be right on the money there. Look, you have to understand how these people work. They don’t really care too much for the niceties of life, they have a job to do. And I’m the guy they like to give the messy stuff to. Channing understands the Middle East is hardly what you might call a ...’ Lynch makes air quotes, ‘conventional environment. So we have conventional assets in the region but it suits him to have someone around who isn’t too ...’ Lynch reaches for his drink and takes a slug. ‘Prissy. As far as getting along, we rub along okay as long as we avoid each other.’
  Lynch leans back and favours the room with an indifferent glance as Studholme scratches away at his notebook with the pencil.
  ‘You writing shorthand there, Bob, are you?’
  ‘Umm, no. Just catching up.’
  ‘Thought they taught you journalists shorthand. ‘spose they just teach you Facebook now, is it?’
  Studholme grinns weakly, sips his drink and raises his gaze to meet Lynch’s intensity. ‘I can't remember who was supposed to have said it, but there is a story of a Lebanese whose reaction to Churchill's description of Russia (a riddle, wrapped in a mystery, inside an enigma) was to say that in Lebanon, such stories are told to little kids, who like simple tales. So how do you find working there? And, while we're on the subject, how do you get on with your counterparts in the Lebanese intelligence world?’
  ‘There’s one simple law in the Middle East. “My brother against my cousin, my cousin against the stranger.” Once you cop on to that, you’ll be fine. I like working here plenty, you don’t get bored easy here. Mostly my masters leave me alone, sometimes they remember me and throw some bones my way. I’m a dustman, me. I clean up mess. Lebanese intelligence? Most of their intelligence consists of blood and sawdust, let me tell you. Tony’s good people, but he’s a copper not a spook. If their spooks get you, let me tell you now, Bob, you’d better have non-conductive balls.’
  Lynch’s dry chuckle turns into a cough. He sips his drink, shaking his head at his own wit.
  Tongue protruding from his lips, Studholme toils away with his pencil. Lynch regards him with amused tolerance. Finally, the man raises his head from the notepad.
  ‘Someone once defined the stress that the police are under because of their work as: That feeling and desire, along with the ensuing bodily effects, experienced by a person who has a strong and true longing to choke the living shit out of someone who desperately deserves it, but can't. Get that much in your job?’
  ‘I usually just choke ‘em. Next.’
   ‘On the same line, the police are generally a reasonably honest group, but their divorce rate shows that they have difficulty in keeping relationships going. You, being a professional liar, can't have an easier time. At the risk of sounding like a Women's magazine, how do you keep relationships going?’
  ‘Professional liar, is it? Liar?’ Lynch’s smile is Siberian. ‘You’re a cheeky fecker, are you not? I keep relationships going or not as I see fit and by Christ that’s all I’ll tell the likes of youse about my bloody relationships.’
  His eyes drop to the notebook momentarily before Studholme faces Lynch, rebellion in the set of his shoulders. ‘In your job you might talk about sources and assets, but what you often mean is the people you lean on and use. Those people can't all have happy endings. How do you deal with it when bad things happen to good people because of you?
  Lynch leaps to his feet. He leans across the coffee table. He raises his hand, his two fingers together pointing at Studholme’s forehead. ‘I know precisely who you’re talking about and you can drop that line of questioning before you find yourself wearing a laser fucking bhindi, you understand me? I was not responsible for what happened to him. They told me to play nicely with you but I find my desire to conform to my empirical masters’ wishes is being very fast eroded. I hope I make myself clear to you. Bob.’
  Studholme drains his whisky, his face pale and crimson patches high on his cheeks. Perched on the edge of his armchair, his body weaves and he blinks a little. ‘Sure.’ He says, before burping. ‘Look, last question. James Bond always gives the impression that spying is about having the right gadget and a really nice suit, but there must be more to being a spy than that.  How much intelligence is involved in the intelligence business?
  Lynch ponders the question, then laughs. The tension leaves him and he curls back into his seat. ‘Intelligence?  There’s precious little intelligence goes on. Just shit and fear, small people trying to get by and big people crapping on them from a great height. Sure an’ you get the pure data from people like GCHQ and outfits like Nathalie Durand’s, but that’s no substitute for what the Yanks call humint. What you and I might call people. It’s all about people, scared people and happy people, bad people and sometimes even good people. People who care, people who’ve got things to lose. Loved ones.’ Lynch pauses, a puzzled look on his dark features as if he has even surprised himself. He stands, pulling down the lapels of his jacket. ‘Right. That’s us then. Here, I’ll show you the door so’n I will. You might want to get a taxi home.’

Sunday 8 July 2012

Beirut, Beirut and GeekFest Beirut


The Salim Slam tunnel is arguably the most polluted place on earth. Well, apart from the Aral Sea. It's a brilliantly designed long road tunnel that crests a hump and has no ventilation so the concentration of exhaust fumes literally forms into billowing, choking clouds of noxious grey gases. I'm stuck in the back of a hot taxi with cracked leather seats, no AC and the windows open as we hit the traffic jam. As usual, I held my breath as we entered the tunnel, a 47 year-old man playing an eight year old's game of holding my breath until we get to the other side. As we draw to a halt, I realise I'm about to fast track my way to a powerful hit of carboxyhaemoglobin. And I don't care. I'm back in Beirut.

Catching up with friends, wrangling with Virgin (who, like Virgin in Dubai for various reasons of their own devising, won't sell my books) and generally mooching around the city take up my time, but I still have time to finish editing the last few pages of Beirut - An Explosive Thriller and send it off to its editor. I hadn't planned to finish Beirut in Beirut, but it's worked out that way and I am glad. I'd just like to say thanks to the Ministry of ICT for the awful Internet, which went down totally for a day and more. A nation offline, but a man with nothing to distract him from editing!

Sara, Eman and I went for lunch to one of my favourite places, the Cliffhouse restaurant in the tiny village of Shemlan up in the Chouf overlooking Beirut. The traffic in Hamra is broken and we spend an hour in hot, snarling lines of lane-swapping, jostling cars and vans. More mad traffic on the Saida road and then we're free, breaking upwards into the cool, clean mountain air. We're much later than we'd planned, but never mind. A seat by the open window and sunny warmth, beige stone walls and the sound of music, chattering and argileh soothe. A quick toast to absent Michelines and we start to tuck into the plates of food pouring out of the kitchen in a tide of riotous colours, the dark red muhammarah, the creamy houmous piled up around little pieces of grilled lamb, the fattoush. Ah, you know.

Then sitting back with chai nana (and an argileh nana for part time caterpillar Eman) and full stomachs, enjoying the breeze and the sight of Beirut turned golden by the waning afternoon sun. It really doesn't get much better.

GeekFest Beirut in the evening. I love The Angry Monkey, from its daft logo to its wireless internet. The Alleyway is literally that and the peeps at the Online Collaborative have set up a stage there. Something like four hundred people pitch up, a big cheery crowd of lively, chattering geeks spilled out onto the busy thoroughfare of Gemmayzeh, Rue Gouraud. The talks are talked, the fashion show is catwalked - both are enjoyed by the crowd, hands in the air clutching mobiles to snap the occasion. It's all impeccably done, if a tad hot out there. Four hundred beaming geeks is a lovely sight...

I take refuge in the air-conditioned Angry Monkey where later on the bands excel themselves, combining with pints of 961 to induce a warm, happy perma-grin.

GeekFest Beirut 5.0 was the most ambitious, diverse and stunningly put together event that has ever been held under the GeekFest name. Darine, Mohammed and the team produced something wonderful, a community-driven event that was slick, diverse and gloriously exuberant.

And so to home. I do so very much like Beirut...

Saturday 7 January 2012

The Great Al Habtoor Robbery

English: Police handcuffs (cropped and correct...
Image via Wikipedia
After eighteen years of complaining about what robbers Al Habtoor are every time I get my Pajero serviced, I have finally actually been robbed for real while having my car serviced.

The checkers always remind you to remove valuables when you drop the car off, so I duly emptied the coin tray and packed myself off home, clinking merrily. Paying the taxi, I realised I'd left my wallet in the car. I called the girl at the service centre and headed back to Al Habtoor. I was laughing and joking with her as we got to the car together and I picked up my wallet, which had been relieved of its cash contents, about Dhs400 in all.

It didn't sink in at all until later. Someone had actually taken money from my car. To those of you living elsewhere, this will come as no surprise, you're probably sitting there thinking, 'Like, obviously, duh' and I appreciate why you would. But I live in one of the safest places in the world. We're all of us on the hog's back here, from labourers through to CEOs we're all in the UAE because we're better off than we would be back at home. Any criminal conviction, once you've done your time in El Slammer, means getting sent home and so crime, for the vast majority of us, doesn't pay.

The service centre manager was, I was told, investigating. After a while, he'd drawn a blank and, well, that was sort of that, really. I asked him to call the police. He said they wouldn't do anything, he'd had experience of this sort of thing before. I insisted. He refused. I pointed out it was his secure area, his employee and his responsibility. He said they had internal procedures and he couldn't call the police. I asked him to escalate to someone who could call the police and he ignored me. It all got a little heated. It wasn't really about Dhs400 by now, but about someone who had chosen to steal from me. I called the police myself. After ringing out twice, the 999 number answered. I had tried calling police HQ, but they didn't answer at all. You do wonder sometimes.

The CID chap turned up, a young chap in a baseball cap and dishdash. The service centre manager and I explained (he had no English) and he nodded sagely and took my ID, borrowing a pen and piece of paper from the manager to write down my details. Watching him, I was strongly reminded of our friend captain Mohammed filling out Paul's charge sheet in Olives, his tongue stuck out in concentration...

At this point one of the service staff popped in and put a wad of money on the manager's desk and murmered a name. I got the impression the staff had taken matters into their own hands - nobody really wants CID snooping around their workplace asking awkward questions. The culprit was called for - the most stupid thief imaginable - the man whose job it was to drive the cars around to the storage area prior to work commencing. He had already been through 20 minutes of questioning with the manager before the police were called and had professed his innocence. Now he broke down and pleaded for mercy.

The CID guy's first question to the thief was an incredulous, "You're a Muslim?"

So I got my money back and the thief was sacked and will be sent home. I asked the CID guy if he could leave matters at that, which he indeed could - in fact, I'd have to go down to the copshop and file a case against the man if I wanted it taken further.

Of course, later today I'll just have to hand the money over to Al Habtoor anyway. But I suppose at least they extract it with my (grudging) acquiescence...


Sunday 4 September 2011

Trapped

Container of GasolineImage via Wikipedia
We are blessed in Northern Sharjah in that we are surrounded by ADNOC and Emarat petrol stations - the closure of every EPPCO and ENOC station in the Northern Emirates has hitherto had no practical affect on our lives.

Until I left Dubai yesterday with no petrol. I didn't realise until we'd hit 'murder mile', the road that links Dubai to Sharjah. We had travelled 30km with the petrol light on (I always zero the trip when it comes on so I know I've got 30km to get petrol in), which was not good news. I have once travelled 32km without petrol but I'm far too scared of running out to ever push it further than that.

There are two reasons why running out of petrol is a major fear factor. My first, and principle, reason is that I could never live with myself for running out of petrol whilst driving in one of the world's major oil producing countries. The second is that running out of petrol means getting a taxi and then finding an open petrol station. Now, in the UK I know they all sell nice red fuel cans. I have never seen one on sale here and don't know where I'd get a suitable container from. I've seen petrol sloshed into all manner of odd containers at petrol stations, but I've never seen an actual petrol container used. The prospect of having to dance around trying to find a spare container at least marginally fit for purpose doesn't fill my heart with stuff.

I have only run out petrol once before in my life, and that was on purpose. The publishing company I worked for in the mid-eighties had gone bust following an acrimonious boardroom putsch and The Evil Receivers had demanded the prompt return of my company car. They got it too - empty from driving around the building and coasted nicely to its parking spot after the engine had died. (I still have the cheque for 67p from them in settlement of hundreds of pounds of outstanding expenses).

Of course, southern Sharjah is the land of EPPCO and ENOC. Driving around, pricked by increasing desperation I started to realise just how this whole closure thing must be hacking a load of people off - the odometer kept ticking as we tried to head towards where we knew there was an Emarat station (but which I had no hope of reaching before the inevitable cough of a dying Pajero was heard). 34km, 40km and by now my hands were sweating. I have never seen so many EPPCO and ENOC stations in my life. They seemed to be around every street corner. And then, at last, at 43km, an Emarat station hoved into view, with cars cascading down onto the street as they queued and jostled for fuel.

It did rather leave me wishing fervently that ADNOC would hurry up and take 'em all over...

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Tuesday 21 June 2011

Shemlan


I have a particular fascination for the little village of Shemlan at the moment. It nestles in the mountains high above Beirut, uphill from Aley and  Bchamoun, home to a few shops, a mildly famous restaurant and an orphanage.

Looking out over Beirut from Shemlan never fails to take my breath away. The city is spread out like a glimmering carpet below, the airport runways sitting by the infinite blue Mediterranean.

This was the shortest trip I have ever taken to Beirut in the 14-odd years I have been travelling here, literally 24 hours. My plan was simple enough, have lunch in Shemlan, go to GeekFest Beirut and nip back home. Thanks to Air Arabia and a three hour flight, this is a quite achievable and even fun. That three hour flight gets you into Beirut just in time to check in then spend the afternoon exploring or sitting around and reading newspapers over an Al Maza or whatever else floats your boat. I went up to Shemlan in the company of the delightful Micheline Hazou, patroness of genteel blog MichCafé  chatting about life during the civil war, Monday Morning and other stuff as our battered Mercedes taxi groaned up the hilly road.

We had lunch at Al Sakhra, the Cliffhouse restaurant in Shemlan. It's a fairly traditional Lebanese affair and we sat by the window popping pistachios and drinking Al Mazas as we looked out over Beirut below, dishes appearing from the kitchen with satisfying regularity to populate the table between us. The restaurant itself is fairly large, a favourite meeting place for couples being 'discreet', Micheline tells me with a hint of a glint, but also a popular place at weekends. There's a noisy party near us, filling one of the long tables set out in the conservatory, celebrating one of life's events with cloudy glasses of arrak.

The orphanage in Shemlan is the reason for my fascination with the village and the countryside around it, for it was here that the British government-run MECAS, the Middle East Centre for Arab Studies, was located until the civil war forced its closure in 1978. MECAS reported through the British Embassy in Beirut. It was from here the infamous George Blake was taken to London to be arrested on his arrival, finally unmasked as a Russian double agent, in 1961. The Lebanese, unsurprisingly, refer to it as the British Spy School.

Monday 7 March 2011

Taxi Booking in Sharjah

squared circles - ClocksImage by Leo Reynolds via FlickrSharjah Transport has somewhat belatedly introduced a taxi booking service. As long suffering readers will know, we have for many years had Mr G on call - a trustworthy, if slightly forgetful, taxi driver whom we call when we need a cab. Mr G has many regular customers, but his arrangements would be potentially impacted by a call centre, another woe to add to his long list (it's hard to make money these days, the company imposes all sorts of fines, fees and other impositions and the bus service has had a huge negative impact on taxis).

Luckily, he's safe.

Sarah asked me to call 'em yesterday as she needed a cab from her school. The lady on the other end of the line took the location and told me the cab would be there in ten minutes.

"But I don't want it in ten minutes. I want it at two thirty."

"Two thirty?"

"Yes. Two thirty." (This was beginning to sound like a radio ad)

"Then why not call two fifteen?"

"Because I want to make a booking. You know, book a cab."

"We not take booking. You should to call two fifteen."

"But you're a taxi booking call centre. What earthly use are you if you don't take bookings?"

"Yes, we not take booking. You call ten minutes before you are need taxi."

"What if I can't? What if I will be in a classroom? What if I believed in a world where taxi booking call centres took bookings? What if I need a taxi to take me to the airport at 5am or from a remote location late at night?"

"*sigh*. Okay, mister. I make note and send taxi two thirty, okay?"

"Really?"

"Yes. Okay? Thank you goodbye."

2.30 came and went. A taxi, of course, did not.

Only in Sharjah, where all the roundabouts are squares, can you look forward to a taxi booking service that doesn't take bookings. Mr G's financial future is thus assured.
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Thursday 25 November 2010

The Problem With Numbers

Cropped version of :Image:Domino effect.jpgImage via WikipediaToday's edition of Dubai tabloid 7Days carries the Sharjah taxi driver's protest as its front page splash under the headline "Take the deal or go home". It's precisely what the cabbies were told by the UAE's Ministry of Labour, which has upheld the right of the five Sharjah taxi companies to unilaterally impose a charge on all drivers of 52 fils ($0.14) for every kilometer they drive. That 7Days gives the story such prominence is highly laudable - particularly as the other newspapers treat it as a minor and unimportant story barely worthy of metion.

Charging a taxi driver paid on a commission-only basis for actually driving is an act of genius, you'd have to admit.

I have posted before at some length about the awful conditions under which these drivers are working - and about the lack of coverage being afforded the whole dispute by the local news media who, while quick to protest their disintermediation with cries of context and analysis, have given us little more than compliance and silence. Gulf News, in particular has chosen to bury the story, something it rather does again today by featuring the dispute as a decoration to the gutter on page 6 under the roaring headline, 'Taxi drivers protest salary deduction'.

Gulf News says that 'More than 100 taxi drivers gathered yesterday morning outside the Ministry of Labour...' which is interesting given 7Days' claim that 'An estimated 2,000 drivers descended on the Ministry's offices in the emirate yesterday'. The National agrees with 7Days' figure of 2,000 protesting drivers, further reporting on the resignations of 600 drivers and police dispersing the crowd with the threat of fines. All rather different to Gulf News' sparse report.

So what is it? More than 100 or some 2,000? Can Gulf News really not tell the difference? Presumably not, as it goes on to report that 'dozens' of drivers have refused to return to work, which is also a slightly different scale to 2,000 protestors, 600 resignations on the spot and previous reports of hundreds of striking drivers.

Khaleej Times also relegates the story to page 6, but gives it more space. It rather conveniently omits any tally of protestors. Those pesky numbers again.

Estimates vary wildly, but of something like 5,000 taxi drivers employed in Sharjah, over the past month the vast majority have been on strike or taken some form of action to protest the new charges, which render their lives here virtually untenable. Many have said they will now cancel their visas and leave - and every driver I have spoken to has expressed an intention to quit as soon as they can. I can quite believe The National's figure of 600 resignations yesterday alone - and that this number was only limited by the Ministry of Labour's ability to manage the flood of resignations.

So there we have it. This is either the largest ever labour dispute in the UAE or its a few dozen cabbies making trouble. What do you think?

Just think. These resignations could even affect demand for new Ford Mondeos...

(I am actually amazed at how much ranting I've done on this subject in the past - it's all linked here if you want to trawl the backstory.)

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Thursday 4 November 2010

The Tent Next Door

a Bedouin family in there tentImage via WikipediaAmerican President Lyndon Johnson once memorably said of J. Edgar Hoover, "I'd rather have him inside the tent pissing out than outside the tent pissing in."

It's a quote that often comes to mind when I see the behaviours of the UAE's newspapers. A journalist on one of the Arabic papers many years ago told me memorably that the trick to being an Arab journalist is never to piss in your own tent. Always do it into next door's.

It's remarkable to compare the coverage of the Sharjah Taxi Crisis in today's Dubai-based Gulf News with that in the Abu Dhabi-based The National. I posted about the issue earlier this week - basically Sharjah taxi drivers are being charged to drive at a rate of Dhs0.52 per kilometre, rendering their ability to make money, already limited by fines, charges and high commission targets, almost untenable.

Gulf News buries the story as a side panel to the page 3 piece, 'Abu Dhabi taxi drivers' protest continues'. In the side panel to the main Abu Dhabi story, GN avers that residents are having problems getting a cab as Sharjah taxi drivers 'refused to work for a third day in a row'. The story is also way down the pecking order on the website - Tom Cruise gets a great deal more coverage. I can't find the Sharjah nib on the website at all. But the extraordinary lack of detail in GN is neatly exposed by The National's reporting.

'Hundreds of cabbies quit over new fuel deal' is The National angle. A bit more dramatic than residents finding it hard to get a cab, isn't it? The National story is well worth a read - according to the paper over 400 cabbies have walked out and the regulator is quoted as saying that 'not even a quarter of the 4800 cabbies are on strike' which I take to mean, because I love phrases like 'not even', that at least 1,200 cabbies are refusing to work.

I don't know if I'd be brave enough to go on strike if I were a cabbie here, particularly if I had a family back home dependent on my remittances. I have posted many, many times about the iniquitous and draconian regime of the taxi companies here, specifically in Sharjah because I have my 'inside man', the lugubrious Mr. G. If you're interested in the full picture, here are those very posts. To actually stand up and defy them must take guts - or desperation.

Sharjah's Gulf Today, of course, merely burbles ridiculously about bus driver standards and training in today's edition because covering possibly the largest labour dispute in the Emirates' recent history is in no way in the public interest (Yes, I know the public interest has nothing to do with it, I'm just saying).

Gulf News deserves to be held to a higher standard than Gulf Today, though. And in this, it has failed. Its silence is nothing less than shameful - and its shame is clearly exposed by The National. Which itself fails to mention the ongoing dispute between Cars Taxis and its drivers in Abu Dhabi, now into a second day of strike action according to Gulf News.So The National hardly holds the moral high ground here.

The lesson in this is clear, though: if you want to find out what's really going on these days, pop over to the tent next door for a gossip. But don't forget to wear rubber-soled shoes.
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Tuesday 2 November 2010

Iniquity

Slave clockImage via Wikipedia
We were happily wittering away on the radio this morning, running through the local news (which is normally what we do for the first 10 minutes of the episode of Dubai Today I co-host every Tuesday - podcast here) when I happened to read down a story I'd printed out from Gulf News for us to talk about. It was datelined Abu Dhabi and talks about a dispute between some taxi drivers and their company.

Halfway down the copy lies the real story, however. And it really took my breath away. Sharjah Transport is to charge (yes, you read it right - charge) its taxi drivers 52 fils for each kilometre they travel. The story's linked here. 300 drivers apparently protested the move yesterday.

As it stands, drivers have to raise above Dhs333 per day to achieve a commission rate of 35%. At the current rate of Dhs1.61 per 650 metres, that means they have to travel 134km with a paying passenger every day.

The new regime will neatly punish them for every metre they drive without a paying passenger. Travelling 134km with a paying passenger will now cost them Dhs69.7, which means that a perfectly efficient taxi that spends not one second empty could make its driver Dhs47 per day.

Driving every day for a month with no days off (which they do anyway to try and make ends meet) now means a Sharjah taxi driver could earn himself if he travelled not one metre with an empty cab the princely sum of Dhs1,410. That's less than I paid my company driver when I first moved out here 20 years ago. And he got a 9-5 job with weekends.

However, if you look at a more realistic 50% empty 50% full run rate (for instance, an Abu Dhabi job means travelling all the way back to Sharjah empty), our driver ends up owing the company just under dhs23 per day. In fact, in order to make money, he'd have to travel something like 75% of the time full. And then he could look forward to earning a marvellous Dhs 12.16 per day (or Dhs364 a month)

GN talks about a protest by 300 drivers yesterday. It's not really a surprise.

I checked it out with Mr G and he confirmed it. He also pointed out that with too many taxis on the street and the bus services undercutting them, they're already finding it hard. And with no allowances for uniforms, accommodation, food or medical they're also finding it impossible to work out how they can live. He thinks there'll be more protests tomorrow and, to be honest, I find it hard to blame them.

Please tell me I've got the maths wrong. But if I've got it right, it's simply breathtaking and iniquitous beyond belief.
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Sunday 24 October 2010

Tired

100 AEDImage by Moha' Al-Bastaki via FlickrWhen taxi fares went up in Sharjah earlier this month, none of the newspaper stories covering the event made mention of the fact that drivers’ targets went up as well. Drivers now have to earn Dhs 10,000 in a month to gain a 35% commission.

We’re still paying the Dhs20 inter-Emirate surcharge between Sharjah and Dubai (and vice-versa), which was introduced, if we remember, because of the heavy traffic between the two. That traffic’s no longer a problem, but the taxi companies are never going to let an easy Dhs15 go. (Dhs 5 goes to the driver, at least that was the idea). It’s expensive stuff, this taking a taxi. And yet the drivers seem to be worse off than ever – although I don’t see the large numbers of middlemen at the taxi companies and regulators suffering.

The drivers are under enormous pressure, with a series of iniquitous fines that includes a Dhs100 fine if they lodge the day’s takings after 6pm. If a driver doesn’t make his daily target of Dhs 275 for three days running, that’s it. Out. The cap on daily petrol expenditure and a requirement that 50% of all travel should be passenger-carrying, means that drivers won’t pick up in certain areas, taxi ‘black holes’. Sharjah’s University City, for instance, is highly unpopular with drivers. Many drivers have private customer lists (like Mr G, who runs a massive network of customers and is more frequently on the phone than off it) but resist University jobs. Their least favourite is University to airport – a 10 minute ride that entails travelling 30 minutes out of the city and back again.

Drivers who become involved in accidents have to sit around while the car is in the workshop – not earning a penny. As if that isn’t bad enough, they have to pay the insurance excess, which is Dhs1,500. That’s about two week’s earnings. At least the high excess keeps the company’s premiums down, hey.

Taxis now actively avoid picking up groups of Indian men for fear that they’d be accused of freelancing – charging multiple passengers a fare lower than the meter that amounts to more than the meter amount. However, if they’re found refusing a fare, they can be fined. It’s all a bit Catch22... Appealing the fines, which can be remarkably arbitrary because the inspectors doling them out are on commission based on the fines they award, is of course futile.

Relaying all of this, Mr. G. laughs but there’s more than a trace of bitterness in his laughter. I ask if drivers will start going back to Pakistan now the screw has tightened so much and he laughs again, shaking his head and muttering ‘Pakistan’.

With families recovering from the floods, many drivers have no option but to do all they can to stay in work and scrape together some money, any money, to send home.

Many are working 16 hour days, seven days a week, 52 weeks a year and are dangerously tired. Mr G himself is perma-tired and age is taking its toll, he’s becoming forgetful to the point where we’re having to remind him of our destination several times on a journey. He has the road sense of a suicidal hedgehog and a predisposition to awful bouts of indecision that can reduce me (not a good passenger at the best of times) to feverish gibbering as we avoid the certain consequences by hare’s whiskers each time.

With my car 'in the shop', I took a taxi from the street. I tried to bear all of these iniquities in mind and be sympathetic to the stinking, surly Peshwari oaf who sullenly drove me into town, tutting and swearing all the time under his carious breath. As I sat on his filthy, stained seats and battled the urge to tell him to pull over and just get out of my life, I did find myself wondering quite how we ended up paying so much more for a new age of regulated, company-owned taxis that offer both the customers and the drivers so much less.
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